NJ Transit
What do you need to do before getting on a NJ Transit train or bus?
Buy a ticket or a monthly pass
What is something you can say to a customer?
"How can I help you?"
Is being on time a soft skill or a hard skill?
Soft skill
What is one item you need to boil pasta?
What is a pot or water
What do you use to pay for items in a store?
Cash, a debit card, or a credit card
What does it mean if the train is "off peak"?
It travels during less busy hours and may cost less.
What should you do if you don't know the answer to a customer's question?
Get help from a coworker or supervisor
Name a hard skill you might use at work.
Using a cash register, data entry, or food prep
What should you do before touching food?
Wash your hands.
What is a budget?
A plan for how you spend and save your money.
Where can you find NJ Transit schedules and maps?
On the NJ Transit website or app
Why is it important to smile when helping a customer?
It makes them feel welcome and respected.
Why are soft skills important at work?
They help you to work well with others and stay professional.
Name one kitchen safety rule.
Don't leave the stove unattended; practice knife safety; use a pot holder etc.
If something costs you $10 and you give the cashier $20, how much change should you get?
$10
If your train is delayed, what should you do?
What should you do if a customer is upset?
What is calm, listen, and try to solve the problem?
Name 3 soft skills employees look for:
What are teamwork, communication and flexibility
What is a quick and healthy meal you can make for lunch?
A salad, sandwich, or microwave meal with protein and veggies
What is a paycheck?
The money you earn from working.
What is the benefit of a monthly pass on NJ transit?
Unlimited rides during the month and cost savings
What are 3 traits of good customer service?
Patience, friendliness, and listening skills
How can you improve a hard skill?
Practice, training, or asking for feedback.
What does "preheat the oven" mean?
Turn on the oven and let it reach the right temperature before cooking.
Why is it important to save money?
For emergencies and/or future goals