Resume & Applications
Interview Skills
On the Job
Workplace Behavior
Skills to Pay the Bills
100

This is the one-page document that highlights your skills, experience, and education.

Resume

100

This is how early you should arrive before a job interview.

10-15 minutes

100

This is the person you report to and should ask if you’re unsure about a task.

Supervisor or Manager

100

You should turn this off or put it away during work hours unless allowed.

Your cellphone

100

This essential skill involves being on time, meeting deadlines, and showing up prepared.

Reliability or punctuality

200

You should always tailor this document to match the specific job you're applying for.

Cover Letter

200

This question often comes first in an interview and lets you share a bit about yourself.

Tell me about yourself.

200

This is the most important thing to do if you’re running late or need to miss a shift.

Call or notify your boss as soon as possible

200

This soft skill involves working well with others.

Teamwork

200

A positive attitude, flexibility, and the ability to handle criticism are signs of this key trait.

Professionalism

300

This is a person who can speak positively about your work ethic or character.

Reference

300

Wearing these shows you respect the interview process and want to appear professional.

Professional Attire

300

This quality means doing what’s expected even when no one is watching.

Integrity or responsibility

300

You should handle this professionally, even if a customer or coworker is rude.


Conflict 

300

This communication type involves listening, asking clarifying questions, and expressing yourself clearly.

Verbal Communication

400

True or False: It’s okay to lie on your résumé if it helps you get the job.

False

400

Instead of saying you’re a “hard worker,” you should do this to prove it.

Give a specific example or tell a story

400

Being on time, doing your job, and having a positive attitude help you keep this.

Your job

400

This is how you should ask for help or clarification if you don’t understand something.

Politely or respectfully

400

The ability to identify problems, think critically, and find solutions is known as this.

Problem Solving

500

This section of a résumé includes clubs, volunteer work, and achievements.

Extracurricular Activities

500

This is one thing you should always do after a job interview to show appreciation.

Send a thank you note or follow-up email

500

These are the specific tasks and expectations of your job.

Job responsibilities or duties


500

This is the process of moving up or taking on more responsibility at work.

Getting a promotion

500

The ability to manage your time, set goals, and prioritize tasks shows this advanced employability skill.

Time Management

M
e
n
u