What are respect for religion, race, sexuality, gender, culture, etc.
100
Organizing by the alphabet is called this.
What is alphabetizing.
100
If you are going to be sick, you should make sure to do this.
What is call your supervisor.
100
An example of what NOT to do in a work email.
What is Caps lock, text talk, swear words, slang, sarcasm, sexual comments, etc
200
An example of inappropriate small talk.
What is "I'm a Christian", "How much money do you make?", "I'm so sick", "Do you like your job?" etc...
200
Two examples of inappropriate workplace behaviour.
What are... We'll see if you can create some!
200
You put your job skills onto this paper document to give to potential employers.
What is a resume
200
Two ways you can show you are listening.
What are "eye contact", "nod your head", repeat, ask questions.
200
A reason why you should 'reply' to emails pretty quickly.
What is it could hurt someone's feelings, it may be important matter, makes people think you don't care, don't take things seriously, etc..
300
Good small talk body language includes:
What is eye contact, facing the person, arms not crossed, smiling, not fidgeting, not talking with food in mouth, etc.
300
You must follow this clothing related policy at work.
What is a 'dress code'.
300
Name four types of job skills your classmates are learning.
What are scanning, naming files, saving files, filing, organizing, envelopes, outdoor work, data entry, alphabetizing, packages, etc.
300
An appropriate response to supervisor criticism/feedback about what we need to change about our work:
What is "Okay, I got it", "Yes sir/ma'am", "Thanks", "I understand".
300
The type of tone a business email should have.
What is professional tone.
400
An example of a place where you use small talk.
What is the bus, a party, at work, etc.
400
Three examples of appropriate behaviour in the workplace related to
1) communication
2) working
3) relationships
What is
1) eye contact, professional tone/content, no swears, etc.
2) on time, good pace, good accuracy
3) not too personal,
400
You should always do these three things when you are being trained on a new task: Listen, repeat, _______.
What is "show."
400
Appreciation for what someone did or said, and an example!
What is "Gratitude".
Ex: "Thank you"
400
You put a person's email address in this box if you want to ALSO send them an email, but not have them be the main person.
What is the "CC" box.
500
Small talk is these three things:
What is: quick, about listening, and pleasant.
500
When you share something confidential that you shouldn't it is called this.
What is a "Breach of Confidentiality"
500
Three different ways people can write dates.
What is "November 2, 2011", "11/02/2011", "Nov. 2, 2011", "02/11/11"
500
Three reasons you should leave a job on good terms.
What are:
- no lawsuits, it's polite, feel good about yourself, be a good reference, etc..
500
Three things you should ALWAYS do in a business email.
What is: keep it short, have an appropriate 'subject', greet the person (hello), no text talk, end properly (thanks, sincerely), include your name, reply to the right person/people