Steven's father
This was the physical height of Stevens' father, whom he describes as an imposing force.
six feet three inches
This American gentleman, Stevens' new employer, was the one who first suggested Stevens take a vacation.
Mr. Farraday
Stevens defines this American conversational style as an "affectionate sport" that he finds difficult to master.
bantering
This exclusive and secretive organization was active in the 1920s and 30s and admitted only butlers of "the very first rank."
Hayes Society
Stevens' father often told a story of a butler in India who calmly dealt with this animal found under a dining table.
tiger
This specific item, arriving after a seven-year silence, was the true catalyst that convinced Stevens to undertake the trip.
Miss Kenton’s letter
In a failed attempt at a witticism, Stevens compared gypsies to these migratory birds.
swallows
According to the Hayes Society, the most crucial criterion for a butler is to be possessed of this quality.
dignity
At the height of his career, Stevens' father served as butler for fifteen years at this specific house.
Loughborough House
Stevens relies on this seven-volume book series by Mrs. Jane Symons to plan his route through the West Country.
The Wonder of England
Mr. Farraday causes Stevens great embarrassment by referring to Miss Kenton as this.
"lady-friend"
Stevens criticizes "lesser butlers" for treating their profession like a role in this type of theatrical performance.
pantomime
This portly, unrefined guest was responsible for the military maneuver that killed Stevens' brother, Leonard.
"the General"
Stevens attributes his recent "small errors" in duty to this specific professional failure on his part.
faulty staff plan
Date and time Shoji is working at McDonald's this week (SHOJI CAN'T ANSWER THIS OR GIVE HINTS)
Ask shoji cuz hes giving me mixed answers
Stevens argues that these people, as a "breed," are incapable of the emotional restraint required to be true butlers.
Continentals (and Celts)
Stevens' father cowed two drunken, insulting guests into silence by stopping the car and doing only this
opening the door and standing there silently
For his travelling clothes, Stevens selects a suit passed on by this young Lord, despite it being "clearly too small."
Lord Chalmers
This valet once warned Stevens that American taxi drivers address fares in a manner that would cause a "fracas" in London.
Mr. Rayne
Stevens cites this butler as a typical case of someone who was highly praised for technical skills but lacked true greatness.
Mr. Jack Neighbours