ProofPoint Training

Proofpoint Admin

100

What can you only view and update in the Classic Proofpoint Admin?

A user’s safe and blocked senders list. KB0012511

200

In the old ProofPoint Admin site, which tab shows the impacted users safe and blocked senders list?

Filtering Tab - KB0012511

300

After searching for an email in the Proofpoint Admin website, which "Final Action" indicates the email was successfully sent?

Continue - KB0012657

Proofpoint on the users end

100

How can users report a suspicious email in the Outlook Desktop app?

1. Report Suspicious button in Outlook

OR

2. Forward email to [e-mail]

- KB0020086

200

True/False: The ProofPoint Digest is sent to users daily at 9PM.

True - KB0012496 

300

True/False: Moving an email to your Low Priority Inbox will make future emails from that individual automatically go into your Low Priority Inbox.

True - KB0012488 

400

How can a user quickly delete an email and block future emails from the sender?

Right-Click the email > Delete and block sender

- KB0012495 

Proofpoint in Shared Mailboxes/Delegation

100

True/False: Users are unable to manage quarantined emails in a Shared Mailbox.

False. Users can be added as a delegate and delegates will receive the Proofpoint Digest for all shared mailboxes they own. 

- KB0012596

200

True/False: A delegate will see emails in the attorney's Low Priority Inbox.

True 

- KB0012578

300

True/False: When a delegate accesses an attorneys Quarantine folder, a blank page will appear.

True. A delegate must access their own Quarantine folder and choose the attorney from the Quarantine website. 

- KB0012578  

400

True/False: If the delegate moves an email from the attorney's Inbox to the Low Priority Inbox, future emails to the attorney will go to the Low Priority Inbox.

False 

- KB0012578

Proofpoint on mobile devices

100

True/False: The only way to report an email in the Outlook mobile app is to forward the email to [e-mail]

False. There will be a link in the warning banner as well. 

- KB0020086

200

True/False: Users cannot use the Digest to manage quarantined messages from their mobile device.

False. Users can use the Digest to manage quarantined messages from their mobile device. KB0012496