What is a type of Claim spend is influenced by vendors?
1. ALAE
2. ULAE
3. Medical
4. Indemnity
5. $1.4B
100
What is one of cVMO's mission objectives?
1. Strategic partner jointly accountable for success of claim goals
2. Central point of contact for vendor expertise
3. Dedicated team to manage the entire vendor relationship
4. Safeguard CNA against risks
5. Assume administrative vendor management tasks
100
Who is responsible for managing vendor services?
1. All of Claims
2. Property Line of Business
3. Property Field
4. cVMO
100
What type of Service is Virtual Roof Scoping?
1. Virtual damage assessment tool
2. Supports accurate and instantaneous measure of structural damage
200
What is a leading reason to consolidate vendors in to Address Book for all of Claims?
1. Common contact repository for all of Claims
2. Support preferred vendor utilization
3. Enable future automation
200
How can you contact the cVMO on any vendor inquiry or issue?
1. Outlook Contact: Claim VMO
2. E-mail address: claimvmo@cna.com
3. Inside CNA- Vendor Tab: cVMO Org. Chart (Tom Wilson, Kevin Duck or Dawn Griffin)
200
Who is involved with vendor selection?
1. cVMO Performs Vendor Due Diligence on Vendor chosen by the Line of Business
2. Line of Business Leadership Selects Preferred Vendors
3. Property Adjusters and Managers Select Vendors in Claims
200
What benefits does a loss mitigation network provide?
1. Expedite mitigation response
2. Reduce cost of repairs
3. Reduce business interruption