EDU Lingo
That's so LA!
Method to the Madness
Release Speak
Who's who?
100
CCI
What is a Citrix Certified Instructor?
100
LA
What is Limited Availability?
100
This form is sent to Product Operations two weeks prior to FCS
What is the Ops Handoff form?
100
GA
What is General Availability?
100
Exam delivery vendor
Who is Pearson VUE?
200
CALC
What is a Citrix Authorized Learning Center?
200
This drives the need for a Limited Availability release
What is Market Demand?
200
All courses and exams are created in TCC this far in advance of FCS
What is two weeks?
200
OHO
What is Ops Handoff?
200
Internal vendor through which all training courses and exams are housed
What is TCC?
300
CTP
What is Citrix Training Pass?
300
The LA Program is restricted to these preauthorized audiences
Who are CALCs and CCIs?
300
Product Ops engages Pearson VUE this many days prior to FCS, marking OHO.
What is two days?
300
FCS
What is First Customer Ship?
300
This vendor creates, prints, and ships manuals to CALCs
Who is Gilmore Global?
400
EOL
What is End of Life?
400
This stage of release is referred to as R1
What is Early Release?
400
During the ILT release process, Product Ops must perform this check with Gilmore one day prior to FCS
What is verify kit pricing/roles?
400
FCR
What is First Class Run?
400
Gilmore's SLA to complete updates to the storefront
What is up to 5 business days?
500
LCM
What is LifeCycle Management?
500
This additional information is included in the R2/Field Test 2 version of a Limited Availability release
What is feedback from R1/Early Release?
500
SLA between Ops Handoff and FCS dates for any or all deliverables.
What is ILT - 2 days, SPO - 1 day, and Exam - 2 days?
500
RTM
What is Release to Manufacturing?
500
Two ways in which a candidate can register for an exam
What is online and phone registration?
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