Marketing
Travel & Tourism
Pasta, Potatoes, & Grains
Baking
Meats, Poultry, & Seafood
100
When should "slang" be used to communicate with a customer?
What is Never.
100
Employees who greet customers, take reservations, check people in and out work in which hotel department?
What is the Front Desk.
100
Potatoes are stored in what type of environoment?
What is a cool & dark environment.
100
A lean dough is low in what product?
What is fat.
100
Define "sear".
What is brown quickly with high heat.
200
What does a concierge do?
What is offer information about local attractions, help make reservations at area attractions, secure tickets to local attractions, etc.
200
Who handles travel arrangements, books tours, secures airline tickets etc.?
What is a travel agent.
200
Describe Fettucini.
What is a long flat noodle.
200
In the 3 2 1 method, each number stands for what?
What is 3 parts flour, 2 parts shortening, 1 part liquid.
200
The two highest grades of lamb are:
What is Prime & Choice.
300
A table tent is what type of marketing technique?
What is Point of Sale.
300
Hotels may periodically overbook rooms because:
What is some reservations will be cancelled.
300
Describe the pasta Manicotti.
What is Long tubes.
300
Chocolate should be stored in what type of conditions?
What is in a cool dry area, wrapped tightly.
300
Other than using a meat thermometer how can you tell if poultry is cooked properly?
What is cut into the thickest part, the juice should be clear.
400
Operations in Hospitals and Schools are considered part of which segment?
What is Non-Commercial
400
What is the highest AAA rating for hotels?
What is 5 diamonds.
400
Fava, Kidney, & Great Northern are all examples of:
What is Beans.
400
In a bakers forumla the flour is always what percentage in the formula?
What is 100%
400
The name of meat cuts found in the grocery store are called:
What is retail cuts.
500
What does a Public Relations Specialist do?
What is works with customers, the community, advertising, to help promote the property and it's goals.
500
Who is the person responsible for customer service in all aspects of the front of the house?
What is Maitre d'Hotel.
500
What is the name of the small red waxy potato often used for salads and skin on mashed?
What is New Potatoes.
500
A strong yeast flavor in breads usually means:
What is the product was not proofed properly.
500
Poaching is an exellent method of cooking what type of fish:
What is fish that is lean.
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