Definitions
Definitions 2
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Types
100

Willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish

What is Abuse
100
The use of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within hearing distance, regardless of their age, ability to comprehend, or disability.
What is Verbal Abuse?
100
An official statement of a real or imagined wrong or cause for complaint or protest, especially unfair treatment.
What is a Grievance?
100

Amount of time you have to report suspected abuse, neglect, exploitation or misappropriation to leadership team

What is immediately? 

100

Taking unauthorized photos or video and sharing via social media or multimedia messages.

What is explotation?

200
The failure of the facility, its employees or services providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress.
What is Neglect
200
This type of abuse includes, but is not limited to, sexual harassment, sexual coercion or sexual assault.
What is sexual abuse?
200

You can find a grievance form 

Where is any desktop computer, Clinical Suite and Chianti Madkins?

200

Any employee, who witnesses, is told of, or suspects an incident of physical abuse, sexual abuse, mental abuse, financial exploitation, neglect, or misappropraiton of property are to immediately report to...

What is any leadership team member?

200

Theft of cash, checks, credit cards, jewelry, ect or misuse of property (i.e. using a resident's phone to make a call)

What is financial abuse/misappropriation?

300
Taking advantage of a resident for personal gain through the use of manipulation, intimidation, therats or coercion.
What is Exploitation
300
This type of abuse includes, but is not limited to, hitting, slapping, pinching and kicking. It also includes controlling behavior through corporal punishment.
What is Physical Abuse?
300

You should submit a completed grievance form to  

Who is Chianti Madkins?

300

Responsible for reporting abuse, neglect, exploitation or misappropriation immediately

Who is everyone?

300

Examples include:

Not using a gait belt when required or transferring a client alone

Leaving a resident wet or soiled for an extended period of time

Disregarding hydration orders

Failure to deliver or administer medication

What is neglect?
400

The deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent.

What is financial exploitation?

400

This type of abuse includes, but is not limited to, humiliation, harassment, and threats of punishment or deprivation.

What is Mental Abuse?

400
Who a resident or their representative can file a grievance to.
Who is any staff member?
400

The most commonly reported complaint in nursing homes is this type of passive abuse, which includes ignoring physical needs, poor hygiene, and withholding medication or food.

What is neglect?

400

Examples include:

Hitting, slapping, pinching, kicking

harassment, inappropriate touching, assault

Threats of harm

humiliation, harassment, intimidation with threats of punishment or depriving care or possessions.


What is abuse?

500

Separation of a resident from other residents or from his/her room or confinement to his/her room (with or without roommates) against the resident's will or the will of the resident's representative.

What is Isolation or Involuntary Seclusion?

500

These are injuries when the injury was not observed by any person or the course of the injury could not be explained by the resident.

What is Injuries of Unknown Origin?

500

This is the act of returning like for like or the act of returning an injury or wrong in kind.

What is retaliation?

500

Nurses should not chart bruises or skin tears of unknown origin; instead, they seek to find the underlying reason.

What is the root cause? 

500

Unexplained bruising, unexplained weight loss, fear for health and safety, unexplained fractures

What are signs of physical abuse & neglect?

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