Policy Holds
This many orders on the same day triggers an order-volume hold.
What is more than 5 orders?
Analysts use this Shopify indicator as another check during order review.
What is Shopify's order risk scale?
This account metric shows the customer's total purchasing history with Alo.
What is account spend?
Analysts check whether one customer has more than one of these profiles.
What are multiple accounts?
Analysts review whether several orders have these promotional reductions applied.
What are discount codes?
Domestic gift card orders reach the hold threshold at this dollar amount.
What is $750?
Orders with this Shopify risk level should not be approved.
What is high fraud risk?
Agents review this to understand the length of the customer's relationship with Alo.
What is how long the customer has shopped with Alo?
The customer's name should be compared with this information during account review.
What is the account information?
This customer offer is designed for a single use.
What is the First Time Customer discount?
Sale-excluded Pro Program orders require manual review above this amount.
What is $300?
Analysts check whether the customer's other orders received this fraud-related action.
What is fraud cancellation?
Agents count these destinations to understand how broadly the account is shipping orders.
What are ship-to addresses?
Analysts look for several of these digital identifiers tied to one shipping location.
What are multiple email addresses?
A broad mix of these product identifiers can be part of an order-trend review.
What are multiple SKUs?
These are the two domestic manual-review threshold for regular orders and handbag orders.
What are over $3,000 for regular orders and over $3,600 for handbag orders?
Orders purchased with several of these stored-value payment methods require review.
What are multiple gift cards?
This history helps determine whether the current merchandise fits the customer's normal behavior.
What is Order History or What are the types of products the customer usually purchases?
Analysts check whether several customer accounts are connected to one of these destinations.
What is a shipping address?
Ordering every size of the same product creates this reseller-related pattern.
What is a complete size run?
A customer places six orders on the same day. One order totals $3,250 and contains six units of the same SKU. Name every domestic hold trigger that applies.
What are more than 5 orders on the same day, a regular order over $3,000, and same-SKU quantity over 5?
In the source fraud-partner flow, this partner reviews international orders.
What is Global-e?
For an omni shopper, agents check frequent stores, shopping behavior, return rate, and these account notes.
What are NH notes?
A retail or warehouse destination may indicate this type of known region or location.
What is a reseller region or reseller location?
Alo's hold policies review bulk purchases to limit this activity and preserve product availability.
What is unauthorized resale?