Are RAs students first or staff first?
Student first
What must always be accessible while on-call?
The on-call phone.
What number is called first in a medical emergency?
911
What form documents incidents?
Incident Report.
What form documents incidents?
Incident Report.
True or False: RAs enforce every policy they hear about.
False
Can RAs leave the building(s) while on-call?
No
What should an RA never do during emergencies?
Put themselves in danger.
Why document cooperative situations?
To maintain an accurate record.
Why document cooperative situations?
To maintain an accurate record.
What is the RA’s primary role in the residence hall?
Support residents and foster a safe community.
Can community builders be completed while on-call?
No, unless coverage is arranged.
Who clears a building for reentry after an alarm?
Fire Officials or Police
What details must be included in reports?
Who, what, when, where, and observed behavior.
What details must be included in reports?
Who, what, when, where, and observed behavior.
Who should an RA contact if unsure about a protocol?
Professional staff or supervisor.
Why must RAs stay in their assigned building?
To be immediately available.
Why clear spectators during emergencies?
To ensure safety and responder access.
Should opinions be included in reports?
No
Should opinions be included in reports?
No
Why is professionalism required even in casual interactions?
RAs represent Residence Life at all times.
What should be done if the on-call phone malfunctions?
Contact professional staff immediately.
What term should be used to describe serious incidents?
Emergency or Crisis.
When should reports be submitted?
As soon as possible.
When should reports be submitted?
As soon as possible.