PC Financial Mastercard
PC Optimum
Application Process
How well do you know PCF?!
PC Money Account
100

Interest is charged after the minimum this for new purchases.

What is the 21 Day Interest-free Grace Period?

100

The maximum dollar value you can redeem on groceries if you had 48,000 PC Optimum points.

What is $40?

100

Before beginning the application, a customer must express this as a form of agreement to move forward.

What is verbal consent?

100

This person is your main point of contact for any issues you have regarding troubleshooting, escalations, scheduling and much more!

Who is your District Manager?

100

The monthly banking fee for our PC Money Account.

What is no monthly banking fee?

200

Earn 30 points per $1 spent at Loblaw banner stores and 45 points per $1 spent on eligible purchases at Shoppers Drug Mart.

What is the PC Financial World Elite Mastercard?

200

PC Optimum points expire on this date.

What is points never expire?

200

Provide before starting the application, you must provide this to the customer.

What is the current PC Financial Mastercard Application Disclosure Summary (T&C)?

200

PC Optimum points can only be earned but not redeemed in these location(s).

What is Esso/Mobil Gas Stations?

200

The amount of time it takes to link an external account to the PC Money account

What is 1-3 business days? 
300

Primary cardholders can add a maximum of four of these to their account for free.

What are Authorized Users?

300

A grouping of a PC Optimum member pooling their points with up to 9 other PC Optimum members.

What is Householding?

300

All PC Financial Mastercards require this banking review before getting approved

What is a Credit Check/Credit Bureau?

300

The map summarizing the essential components and skills needed to proactively and consistently approach customers and offer our PC Financial products and services.

What is the 4 E's of Customer Engagement? OR What is Engage, Educate, Enroll and Empower?

300

Customers have protection for up to a maximum of $100,000 per eligible deposit category in the event of failure of the institution with what

What is CDIC Insurance? 
400

The minimum household income for the PC Financial World Mastercard. 

What is $100,000?

400

The universal login that consists of the customer's email address and password used to log into the customer's accounts across Loblaw and Shoppers Drug Mart websites.

What is a PC ID?

400

When a customer applies in person for a PC Financial Mastercard, this is required to validate their identity.

What is a valid, Canadian government issued, photo ID?

400

The Annual Purchase Interest Rate for all PC Financial Mastercards.

What is 20.97%?

400

In instances where customers are unable to provide acceptable ID or required information. You provide the customer this.

What is provide a minimum requirements letter? 

500

In case of theft, loss or damage in the first 90 days when the purchase was paid in full with any PC Financial Mastercard credit card and receipts are kept. Some conditions apply.

What is Free Purchase Assurance?

500

Points not received, promotional offer details, technical issues, and delay on points earned through PCMC are some common reasons for doing this.

What is Submitting a points inquiry?

500

A customer presents you with a photo of their valid driver's license.

What is 'Do not accept'? 

500

These types of customers can participate in the SWIPE Program?

Who is the primary cardholder?

500

Two requirements for enrolling a customer for the PC Money Account


What is valid government issued photo ID from the PC Bank approved list and legal age of majority in province of residence?

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