DISCIPLINARY ACTION PROCESSES
BENEFITS PROCESSES
WORKDAY PROCOESSES
LEAVE PROCESSES
SEPARATION PROCESSES
100

Who drafts the Notice to Explain of a level 3 case in DMS?

People Solutions Business Partner

100

True or false. Employees who filed for retirement at age 60 with monthly pension, will still be deducted SSS contribution until age 65 if they decided to work again. Remittance of contributions will result to suspension of member's pension. For employees who are not yet availing retirement pension, deductions and remittance of premium will still be implemented every payroll.

True
100

What credentials do you use to log in to Workday?

SSO (Concentrix Single Sign On)

100

Salaried game-changers can request for Compensatory Time Off for work rendered during rest days and holidays.  Approved CTOs can be used within how many months from the actual date of work that fell on a rest day  and or a holiday?

3 months

100

Except for cases wherein the game-changer has an existing fraud case, the TL uses this separation code or primary reason for leaving when his/her direct report resigns immediately without rendering 30-day notice or resigns with pending level 3 DMS case.

Voluntary > Resigned – Mutual Agreement

300

If you leave your computer unlocked or unattended for the first time, what sanction will you be served?

Written Warning

300

How much is the amount of the education assistance that our eligible game-changers can avail per year through reimbursement?

P25,000

300

This is the process to use when you are moving a game-changer from one manager to another without changing the MSA or program or LOB.

Move Worker

300

True or false. Per RA 8972 (Solo Parent’s Welfare Act of 2000), solo parent game-changers are entitled to a parental benefit of 7 working days with fill pay per calendar year provided that he/she submits a photocopy of a valid solo parent ID and the purpose of this leave is child-centric. Probationary employees are also entitled to this solo parent leave.

False 

300

True or false. If a game-changer resigns, he/she does not need to return his/her company ID. He/she can keep it as a souvenir or a proof that he/she has been employed in Concentrix.

false

500

In cases wherein the decision of the disciplinary committee is termination, the employee may still seek reconsideration or may file an appeal by sending a formal letter. To whom can the employee address the letter of appeal?

HR director or HR Cluster Head

500

For advisors on SIL plan, what eStart code will the team leader enter into their timecard if they are going to avail the mental wellness leave?

MWS

500

This role allows the user to view and execute all business processes and reports related to the Absence Management of the employees on the Supervisory Organization or Location where they have been assigned. When a Team Leader submits an absence request, the transaction will be routed to this role for approval.  Basically, this person approves our time off and absence requests in Workday.

Absence Partner

500

How many days from the date of delivery can a married male game-changer use his 7 days paternity leave?

60 calendar days 

500

We used to process exit clearance manually. But now, since the clearance automation, we are now doing it via Workday. If Lorna resigned on October 10, 2021 and left the country after that, when she gets back to the Philippines and decides to process her exit clearance, will she processing it manually or via Workday?

Manually

700

For level 1 and 2 offenses, if the alleged employee did not respond to the Notice to Explain, how many days upon issuance will the NTE be auto-acknowledged by the system, and the IR will automatically proceed to the next process?

3 days

700

This refers to anyone who adopted a child in accordance with the law.  We have a policy that supports RA 11642, which specifically states that they may avail paid maternity and paternity leaves as provided under existing laws for biological parents provided that it is still within 1 year from the placement of the child until the issuance of the Order of Adoption.

Adoptive Parent

700

I was hired by a legacy company on August 27, 2006. I resigned back in 2018 and was rehired on July 3, 2020. What is my hire date?

July 3, 2020

700

All regular game-changers are entitled to 3 days bereavement leave (per incident) for the demise of a qualified dependent. From these people on the list, who is not considered a qualified dependent?: spouse or common law partner, legitimate/illegitimate/legally adopted children, parents, parents-in-law, siblings, grandparents, and common law partner/parents-in-law?

grandparents

700

Under the labor laws, up to how many years from the date of separation can a separated employee claim any amount from the previous employer?

3 years

1000

This is defined as absences for at least 3 occurrences in a month, which may not necessarily be consecutive.  In cases like this, the supervisor/team leader may require a medical certificate even if it’s just the game-changer’s 1st day of absence.

frequent absences

1000

To provide our female game-changers ample time to regain health and overall wellness after childbirth and for them to have more time in taking care of their newborn, they are given 105 days for their maternity leave regardless of the mode of delivery.  Prior to the implementation of the expanded maternity leave, how many days were given to female game-changers who gave birth via Caesarian Section?

78 days

1000

What tab in your Workday profile will you be able to see all the Workday badges you had given and you had received?

feedback

1000

This is a special leave code that we can only use during calamities, special company events when game-changers are required to attend official company events, and other company/client/account-initiated activities where game-changers must be paid without using their leave credits.

MAP (Manager Approved Leave)

1000

If I resign after I get my 13th month pay this December and I have 3 HMO dependents, will my final pay be deducted with the remaining balance of my Maxicare premium? Yes or No.

Yes

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