Salesforce
Which tab in SF can you find if the partner is selling alcohol?
Accounts tab
PX requested for us to adjust their closing hours. Where in admin should you go?
Hours
Which gem can we use to see suggested spiels for chat/voice?
Handling a contact
If the requestor's email cannot be found on Teams on hub. what macro should you send?
en-ib-01
Which tab on SF you can go to see what time the case was created
Details tab
____is where you need to go to see if the px is core or mplus
rx fulfilled by
Which shelf gem can you go to see the macro you can send if the px is not permitted for the request
Data protection and identity verification
if a staff is requesting to change the bank details. we send what macro?
ib-83 for requester
ib-84 - 2 admins
You go here to see if the px has replied to to your question.
Emails tab
If you need to add tags. You can open
menu group
Px request to update the company address
Change of company details
if the partner wanted to change their bank details, before we send the form, we should?
Check related cases
To make sure everyone can see records of what transpired on the case, we should always leave ____
Chatter notes
You need to check the current preparation time of the px
Show workload
If the px reporting about lost payment, which gem can you go to?
Handling invoice
"Prepare for" and "rider confirmed at" time