This leadership style emphasizes empathy, understanding, and personal growth for the people you manage
What is Servant Leadership
This GSA service line is responsible for the design, construction, leasing, and management of federal government buildings and real estate
What is the Public Buildings Service (PBS)
This document is shared after a meeting to remind attendees of what was decided and what tasks were assigned
What are Meeting Minutes or Action Items
The value that means being open and honest with our teammates, customers, and partners
What is Trust
This regulation is a massive set of rules for federal procurement, where GSA's FAS plays a key role in developing and implementing policies
What is the Federal Acquisition Regulation (FAR)
The act of intentionally sharing power and authority with your team members, which is a key component of a loving leadership approach
What is Empowerment
The federal act that established GSA in 1949 and governs much of the government's property and records management
What is the Federal Property and Administrative Services Act
This is the process of setting a shared time on everyone's calendar for a meeting of hearts
What is Scheduling
The guiding principle for this value is: "we will work together to achieve our goals while leveraging everyone's unique skill set"
What is Teamwork
While GSA is not a Cabinet department, its head holds this title and is nominated by the President and confirmed by the Senate, just like a Cabinet Secretary
What is the Administrator
Giving a team member this in a public forum is a key way a leader shows appreciation and boosts morale
What is Recognition
This GSA-managed service facilitates the sale of federal surplus personal property, from computers to heavy equipment, to the public and other agencies, often through an online platform
What is GSA Auctions or Federal Surplus Property Sales
A good facilitator will always share this to keep the meeting of hearts focused and on track
What is an Agenda
The value that guides you to do the right thing, even when it’s challenging
What is Integrity
This law places GSA in charge of providing services, space, and equipment for incoming presidential administrations to prepare for their transfer of power from the outgoing one
What is the Presidential Transition Act
Showing this is a necessary leadership trait that involves understanding or sharing the feelings of your employees
What is Empathy
This GSA FAS program allows federal agencies to acquire, maintain, and manage a fleet of over 200,000 government vehicles
What is the Fleet Management Program
A technique where a facilitator uses a digital tool to anonymously collect ideas and feedback from everyone present in a meeting
What is Anonymous Polling
The guiding principle that involves holding ourselves and others accountable
What is Accountability
This is the name given to the first 10 amendments to the Constitution
What is the Bill of Rights
A leader who trusts their team to make decisions and carry out tasks is demonstrating this "L" word
What is Leverage
This GSA Center assists agencies with IT modernization and digital services, often helping them build or buy modern technology
What is the Technology Transformation Services (TTS)
The person responsible for ensuring the meeting stays on track, manages time, and encourages balanced participation from all attendees
What is the Facilitator
The resource GSA provides that reinforces the value of Trust by offering confidential counseling and support to employees facing personal or work-related challenges
What is the Employee Assistance Program (EAP)
This is the formal term for the meeting of the heads of the Executive departments and agencies
What is a Cabinet Meeting