The big 3 distis.
What are Ingram, Synnex, and D&H?
Unless you have a vendor quote that says otherwise, this is when your SalesCenter quote should expire.
What is the last business day of the month?
This is the proper protocol when a customer asks to make a purchase via credit card.
What is placing a web order on shi.com?
Prior to taking vacation or sick days, you must complete this step in Outlook to notify others that you will not be available to respond to messages.
What is setting up your out-of-office (automatic replies)?
This internal site is considered a one-stop-shop for employees; information on marketing campaigns, partners, health benefits, SORC, and the holiday calendar can all be found here.
What is MySHI?
These 2 types of discounts can only be found on the disti websites.
What are vertical and quantity discounts?
The vendor cost is the price we are paying the vendor for the product. The acquisition cost is the vendor cost + these.
What are fees?
This document should be attached to every non-credit card order in AX.
What is the customer PO?
This button should be clicked when you receive an email you believe to be fraudulent.
What is Phish Alert Report?
This customer-facing website is where you can find SHI’s W9 form, customers' Renewal Timelines, recent quotes and orders, and customer success stories.
What is shi.com?
This internal site hosts individual pages for each of our top manufacturers; team aliases, deal reg minimums, and "who to source from" can all be found here.
What is the Partners Page?
This formula must be used when a vendor quote is missing part numbers.
What is the NPN method?
Outside of normal shipping costs, these are two reasons why we may need to add freight to an AX order.
What are liftgate and inside delivery?
Make use of this feature if you want to add an email to your to-do list.
What are tasks/flags/reminders?
This repository of information for new hires includes SHI Hacks, popular vendor keys, and the sourcing flowchart.
What is the PSI OneNote?
This internal site is used to locate the correct vendor key, find vendor contact info, and see any important sales notes.
What is the Vendor Database?
These can be national, state, or customer-specific. They dictate SHI’s pricing for public sector customers, so it is important to remain compliant to avoid fees.
What are contracts?
The two reasons why we may need to contact accounting when placing an order.
What are unblocking an account and requesting a credit limit raise?
This tool can be used to check the availability of internal employees when inviting multiple attendees to a meeting.
What is Scheduling Assistant?
This internal site is home to operational playbooks, helpful guides, and useful aliases.
What is the PS Inside Operations Sharepoint?
If a vendor's name is found here, you're in the clear! If it's missing from this file, a 3% fee must be added to your quote.
What is the Non-LTM Vendor List?
All quotes that have annual software subscriptions in our system should have this field linked.
What is the Renewal Group?
Adobe, Microsoft, and VMware orders require you to do this prior to flipping.
What is EMS'ing the line?
This feature allows you to discreetly copy someone on an email; use this when you don't want the person who's receiving the email to know someone else has visibility.
What is BCC (Blind Carbon Copy)?
Home to Orders, Renewals, and the Contract Library.
What is apps@shi?