True or False
The customer has to pay a fee for PSE estimates
False~ Exterior estimates are free to the customer
Trane is the brand that we install of what?
HVAC
Who is our PSI?
Nancy
What is the Lead goal for PSE per week?
15
What does LCC stand for?
Lowes Credit Card
Only Specialists can enter leads
False~Everyone can & Should enter leads!
What does PSE stand for?
Project Specialist Exteriors
PSI needs to have at least how many components to qualify?
2
What is the lead goal for PSI per week?
5
What financing options are always offered with LCC?
6 months no interest if paid in full or 5% off
We install pools
False
We offer how many categories for PSE?
8
What does PSI stand for?
Project Specialist Interiors
Does the customer have to have already picked out all of their product?
no~ Both PSE & PSI can help the customer make the decision & show the customer samples
Can you use military or employee discount with Lowes Credit Card discount?
No you can use one or the other
Set up a lead if the customer needs a landscaper
can they install the same day that they come out to measure?
What is the average PSI worth?
Company avg $3500 our store last quarter $14,722!
How long has Nancy been in remodeling/construction
since 1977!
What types of credit do we offer?
LCC, LBA, LAR, AMEX
The installers can go off of the customers measurements
False~ since the installer/contractor is liable for this they have to measure
Name all of the PSE categories
List the components needed to be considered a PSI job
Flooring & Vanity
Flooring & Countertops
Tub/Shower & Vanity, etc
will we repair roofing?
No~ we will only do complete installs. No repairs
What is the credit goal for each week?
25 Consumer & 5 Commercial