Definitions
Role and Responsibilities
Project Delivery
Project Documents
Catch All
100
A temporary endeavor undertaken to create a unique product, service or result.
What is a project?
100
Develops and manages the project plan and deliverables.
Who is the project manager?
100
Defines the project phases, key activities and deliverables.
What is the Kaba Delivery Methodology/KDM?
100
Defines the elements presumed to be true at the onset of the project.
What are the Project Assumptions?
100
The ___________ meeting aligns all team members to the common project goals.
What is kick-off meeting?
200
The application of knowledge, skills, tools and techniques to project activities to meet the project requirements.
What is project management?
200
Project Managers manage issues and ____________.
What are risks?
200
Identifies if the tasks completed within the phase are acceptable or not.
What is the Approval To Proceed or ATP Document?
200
Defines the scope of work that Kaba resources are contracted to complete.
What is the Scope Summary?
200
Managing a project includes establishing clear and ___________ objectives.
What is Achievable?
300
Person assigned by the organization to achieve the project objectives.
What (who) is the project manager?
300
A resource defined as the technical lead in a project.
Who is the Subject Matter Expert?
300
Time spent fixing the customer's printer issues while onsite for project kickoff is considered ___________.
What is billable?
300
A project charter keeps team focused on _____________
What are deliverables?
300
Project closure is defined as the point at which a project is declared ______________.
What is finished?
400
Includes the processes required to ensure the project includes all the work required and only the work required to compete the project successfully.
What is scope management?
400
The final point of escalation.
Who is Richard Souders?
400
The only resource on a project permitted to provide an quote for out of scope work.
Who is the Account Manager?
400
The document that contains the business requirements for the configuration.
What is the site survey?
400
Contains the documented processes for all of KBM for all department
What is the Company Handbook?
500
Identifies the appropriate scope, deliverables and team participants.
What is the Project Charter?
500
Project Managers are responsible for ____________ conflict resolution.
What is facilitating?
500
The point in time when we are no longer responsible for the customer.
When is NEVER?
500
An Approval To Proceed Document is ____________ required.
What is "Always"?
500
Kaba Workforce Solutions is committed to the continual improvement and delivery of high quality (defect free, error free) products and services that provide our customers with value added Workforce Management solutions that lead to increased customer satisfaction.
What is the Kaba Quality Statement?
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