DASH
A primary care visit is how many minutes long for an established patient to be seen?
15 minutes
Weekly schedule shows how many providers at a time?
1
Name a financial program or grant that RVH offers to patients
BHSN
SLIDE
KCHD
TNWITTS
Medicare typically covers individuals at what age?
65+
What is PROPIO?
Interpretation services
What is the fastest way to find a patient in DASH?
MRN
Patient ID
What tab in NextGen is household size & income loaded?
UDS
WHAT IS THE MINIMUM COPAY ON THE SLIDING FEE?
$20.00
TennCare is ALWAYS ______________ to any other insurance.
Secondary
Patients seeking mental health services in TN can consent for their own treatment at what age?
16
Do PSR's schedule and/or reschedule MAT appointments?
NO
What Icon refreshes the appointment book?
Lightning Bolt
There is a small copay for patients that have KCHD, what is the copay?
$5.00
Name a TennCare Plan
BlueCare
Wellpoint
UHC TennCare
What is the NO SHOW policy for new patients?
Can't schedule back for 3 months if they no show as a new patient
What toggle is selected to search for a different appointment duration?
Advanced
Where do all releases of information and contact information go in NextGen?
HIPPA Releases
What services are covered under Safety Net?
Behavioral Health
Mental Health Code/Diagnoses
What eligibility website can be used to verify Medicare Advantage Plans?
Palmetto
What needs to be on file for a family member or friend to bring an underage patient to their appointment?
Permission to accompany minor
A patient calls in to reschedule their appointment, but it is past their appointment time, do we reschedule or make a new appointment?
New Appointment
What icon do you select to access tasks that have been sent to you?
Inbox
What documentation is required to sign a patient up for KCHD?
Proof of income/homeless declaration
Proof of ID with Knox County Address
A patient presents to you with Medicare, QMB, and TennCare, do you attach all three insurances to the encounter?
QMB is not attached
The __________ allows patients to view messages, lab results, and other information electronically.
Patient Portal