Ocular Diseases
Scheduling
Policies & Procedures
Triaging
Fun Facts
100

This ocular disease is noted by drusen, primarily affecting the area of the eye responsible for central vision. 

What is age-related macular degeneration?

100

This type of exam is noted by a yearly check-up using vision insurance. 

What is routine eye exam?

100

If this occurs, check all rooms for any patients, set trash cans outside the closed door, and evacuate to the back by the dumpster. 

What is fire drill?

100

Typically scheduled same-day emergently, patients will be dilated and have optos performed for this type of chief complaint.

What are flashes/floaters?

100

This person is allergic to coconuts. 

What is Aliya?

200

This ocular disease occurs when the thin layer of tissue at the back of the eye separates from the underlying supportive tissue.

What is retinal detachment?
200

This exam focuses on diagnosing and treating eye conditions, may include dilation and additional testing for diagnostic purposes. 

What is complete eye exam?

200

Call this code for any damage to property, uncontrollable individual and/or abusive/ aggressive behavior. 

What is Dr. Strong?

200

Scheduled as soon as possible, this type of complaint is associated with patients who typically work around wood or sheet metal but can occur on windy days for those not wearing any eye protection. 

What is foreign body?

200

This person has a heart shaped birthmark on their left arm. 

What is Adam?

300

This ocular disease is a fleshy mass of conjunctiva that grows over the cornea and causes a disturbance of vision.

What is pterygium?

300

This is the process of rescheduling retina injection appointments. 

What is canceling the appointment and scheduling a new appointment?

300

When notified of potential for this, you should excuse yourself in a polite manner, notify your manager, get PPE, and notify provider.

What is bed bug procedure?

300

This chief complaint is usually described as seeing multiple with both eyes open and typically improves when one eye is closed. Can occur monocularly, but less common. They are scheduled same day. 

What is double vision? 

300

This person is the middle child of 8. 

What is Veronica?

400

This medical diagnosis occurs when the eyes do not produce enough tears or fail to maintain a protective tear layer, leading to irritation and inflammation of the ocular surface. 

What is keratoconjunctivitis sicca?
400
Schedule this type of appointment for a referral stating, "proliferative retinopathy with macular edema". 

What is retina consult?

400

Notify the provider and call 911 as necessary for any changes in presentation or consciousness. 

What is medical emergency procedure?

400

Usually noted by persistent redness and irritation on one of the eyelids. May be described as a zit. Common first-line treatments include warm compresses, eyelid scrubs, and/or antibiotics. Generally, not urgent.

What is bump on the eyelid?

400

This person wanted to be a pilot and even flew a plane over the Grand Canyon. Unfortunately, they had to do an emergency landing because of an electrical system malfunction. 

What is Maille?

500

This benign condition where tiny, star-like calcium-lipid particles accumulate in the vitreous humor of the eye. 

What is asteroid hyalosis?

500

This is the process of scheduling urgent laser add-on, such as same day LPI. 

What is emailing remote counselors and communicating with ASC manager regarding urgent add-on?

500

These appointments are scheduled as either the first or last appointment of the day. Staff are encouraged to remove their name tags. At the conclusion of the appointment, the patient will be escorted out of the clinic using the same door as they initially entered through. 

What is inmate protocol?

500

Multiple symptoms include blurred vision that comes and goes, irritation, FBS, and/or excessive tearing. Commonly scheduled in next available appointment slot, especially if long-standing.

What is dry eye?

500

This person used to drive for Uber.

What is Dr. Felsted. 

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