CCHCS
HIS
Manual Claims Invoices
HIS Help Desk
Team Members
100

What is the training platform we use to acces training courses?

LMS - Learning Management System

100

How many teams do we have in the Healthcare Invoicing Section?

8

100

How many batches a month do we receive from Management Solution?

3

100

What is the HIS Help Desk phone number?

916-691-0699

100

Which Program Support Team member once tried out for America's Next Top Model?

Mel V.

200

What awareness month is honored by CDCR/CCHCS in the month of September?

Suicide Prevention

200

Where is the current P&P tracker located at?

Program Support Team SharePoint Page

200

What program is used to index the invoices?

Captiva Completion

200

What CDCR application do you use to verify a patient's name, DOB, CDCR # or movement?

SOMS

200

Which Program Support Team member enjoys Jumble puzzles?

Deb

300

Who is the current Deputy Director over the Business Services Branch?

Angela Ponciano

300

If you are sending an email that contains PHI or PII information what must you do?

Encrypt Email

300

What month and year did we move the Manual Claims Invoice process electronically?

January 2021

300

You receive an inquiry about an Std 204 Payee Data Record Form, which analyst do you forward this to?

Jaclyn

300

Which Program Support Team member owns 13 snakes?

Juliana 

400

What 4 sections are under the Business Services branch?

AMS, OBS, DCCS & HIS

400

What year was the Reentry Programs (REPS) team created?

2018

400

When downloading invoices via Stafferlink what is the number 13-00201 referring to?

Contract Agreement Number 

400

What application do you use to view image claims?

CCIH Images

400

Which Program Support Team member sings in a chorus?

Richard

500

What does the ISUDT program stand for?

Integrated Substance Use Disorder Treatment

500

What is the Healthcare Invoicing Section mission?

To ensure patient access to care by processing provider claims timely and accurately.

500

You make a keying error related to an incorrect tracking or invoice number, who is the first person you notify?

IT by submitting a ticket.

500

What does the CCIH 16B report include?

16B Report includes Claim Details

500

Which Program Support Team member was on a billboard posted across the country?

Sarah

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