Health, Wellness, Illness, and Disability
Caring About Culture & Diversity
Managing Stress
Interpersonal Communication
Working With Others: Teamwork and Delegation
100

What are the 5 dimensions of health?

1. Physical
2. Emotional
3. Social
4. Spiritual
5. Cognitive

100

Define Diversity. 

The state of different individuals and cultures co-existing. 

100

What does that acronym SMART stand for?

Specific
Measurable
Achievable
Realistic
Timely

100

Define Assertiveness. 

Style of communication in which thoughts and feelings are expressed positively and directly without offending others. An assertive person stands up for their rights while respecting the rights of others.  

100

What is the goal of the healthcare team?

To provide clients with the best possible care and support.

200

What is Illness? 

The loss of physical or mental health. 

200

Define Culture.

Characteristics of a group of people. The language, values, beliefs, habits, ways of life, implied rules for behaviour, music, traditions that are shared or passed on from generation to generation.

200

Define Eustress. 

Type of stress that is healthy and gives one a feeling of fulfillment or other positive feelings.

200

Define Verbal Communication. 

Messages that are sent through speaking. 

200

Define a task as a PSW.

A function, procedure, or activity that you assist the client with or perform for the client.

300

What is Disability? 

The loss of physical or mental function. 

300

Define Blended Families.

The family consists of a couple with 2 or more children, at least one of whom is the natural child of one or both members of the couple and at least one of whom is the stepchild of one of the partners.

300

Define Stress.

The emotional, behavioural, or physical response response to an event or situation. 

300

Active listening requires you to be interested in your client and to show that you care. What are the guidelines for active listening?

- Face the client
- Make eye contact
- Lean toward the client
- Respond to your client
- Avoid communication barriers

300

What are some benefits of working on a team?

- Opportunities for collaboration
- Opportunities for communication
- Opportunities for mentorship
- A wide array of abilities, skills, and perspectives
- Better decision making and problem solving
- Positive, trusting atmosphere

400

What are the 5 main factors that influence our health?

1. Personal lifestyle choices
2. Stress
3. Personal beliefs about health care
4. Social relationships and belonging
5. Sense of control

400

Define Cultural Competence. 

The ability to interact effectively with people from diverse cultural, gender, or socioeconomic backgrounds. 

400

Define Acute and Chronic Stress. 

Acute - short in duration
Chronic - ongoing/lasts longer

400

Define Empathetic Listening. 

Being open to and trying to understand the experiences and feelings of others.

400

When do you have the right to refuse to complete task? 

- When you are concerned about your ability to do the task.
- The task is beyond your scope of practice.
- The clients condition has changed.

500

What is the aim for primary prevention strategies? 

To prevent disease by reducing risk factors that cause disease.

500

What are some factors that culture is influenced by?

Life Events
Gender
Race
Ethnicity
Education
Religion
Age
Sexual Orientation
Work Environment
Ability/Disability
Social/Economic Status
Geographical Location

500

Define Burnout.

A state of physical, emotional, and mental exhaustion. Burnout is common amongst healthcare professionals because these helping professions can be very physically, emotionally, and mentally demanding. 

500

What are some factors that influence communication?

Perceptions
Experience and confidence
Physical and mental health
Mood and emotions
Values
Beliefs and cultural influences
Gender
Age
Electronic communication and social media

500

What are the 5 rights of delegation?

1. Right task

2. Right circumstances
3. Right person
4. Right directions and communication
5. Right supervision and evaluation

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