Team Processes
All Other Things Teams
Work Health: Psychological
Work Health: Structures
Union/Management Relations
100
Transition, action, and interpersonal
What are team processes?
100
2 or more individuals who socially interact with each other, have a common goal, are interdependent in workflow, and embedded within a broader context
What is a team?
100
The 2 dimensions of affective well-being
What are activation and pleasure/valence?
100
FMLA
What is the Family, Medical Leave Act?
100
Formal agreement between labor and management that specifies terms of employment
What is a labor contract?
200
Conflict management, motivation & confidence building, affect management
What are interpersonal processes?
200
Knowing who in your team has what knowledge
What is transactive memory?
200
George decides that he wants to improve employee well-being at work. To do this, George asks everyone to identify their strengths and strategies they can take to become even better at what they already do well. George is taking a _______________ approach to workplace health
What is positive psychology?
200
Work arrangement that gives employees the ability to work hours different than the typical 8-5
What is flextime?
200
It is illegal for police/firefighter unions to go on strike. So instead, these union members can engage in _____________ to make their dissatisfaction with work conditions known.
What is work slowdown?
300
Assisting team members to perform their tasks. Assistance may occur by (1) providing a teammate verbal feedback or coaching, (2) helping a teammate behaviorally in carrying out actions, or (3) assuming and completing a task for a teammate
What are back-up behaviors?
300
When selecting for teams, you should consider __________ skills and ____________ skills
What is taskwork; teamwork
300
Mental, emotional, and physical well-being of employees in relation to their work
What is workplace psychological health?
300
Theory in work-family conflict that suggests resources are finite and so we have to decide work or family over the other.
What is the scarcity hypothesis?
300
Company Alpha and Union Beta are trying to reach an agreement on a labor contract. They bring in a neutral 3rd party and they have agreed that whatever decision on their contract the 3rd party makes is final and binding. State the settlement technique Company Alpha and Union Beta are using.
What is arbitration?
400
___________ usually occur in the beginning phases of a team's work, ____________ ensure completion of a team's work, and ____________ should occur throughout the entirety of team's work
What are transition processes; action process; interpersonal processes?
400
Sally has been trying to help her team but more and more she feels as if she is not needed. Because of this, Sally starts to withdraw from the team and reduce participation.
What is felt dispensability social loafing
400
When under completing a task under time pressure, Anne feels a sense of achievement and success. When Susan completes a task under time pressure, Susan feels overwhelmed and like giving up. For Anne, time pressure is a _______________ and for Susan, time pressure is a _____________
What is challenge stressor; hindrance stressor?
400
Employment offers a number of unintended outcomes for employees, including (name 1):
What is time structure OR socialization OR goals/purpose OR personal status/identity OR activity?
400
These union members are both ideologically and instrumentally committed to their union.
What are devoted members?
500
Without this transition process, the team will likely have misguided attention and effort
What is mission analysis?
500
Team training focuses on these main areas:
What is developing shared mental models/transactive memory; improving team decision making; developing team processes
500
Unemployment, job insecurity, no promotion opportunities
What are career-related stressors?
500
Working from home allows for flexibility but also removes ___________________ between work and home.
What are boundaries?
500
Scott works for a company that allows employee choice about joining the union. Scott works for a(n) ____________
What is open shop?
M
e
n
u