Mind under pressure
A person obeys an authority figure despite personal discomfort.
What is obedience?
A juror votes guilty even with uncertainty because the others do.
What is conformity?
A negative emotional attitude toward a group.
What is prejudice?
The lowest level of Maslow’s hierarchy involving survival needs.
What are physiological needs?
An evaluation of someone, something, or a concept
What is an attitude?
A difficult task becomes harder when performed in front of others.
What is social inhibition?
People in a group often put in less effort than they do alone.
What is social loafing?
Behavior that unfairly disadvantages a group.
What is discrimination?
The shared values, beliefs, and norms of an organization.
What is organizational culture?
A change in attitude resulting from persuasive communication.
What is persuasion?
A person believes their success is due to skill but blames failures on external factors
What is the self-serving bias?
The process by which responsibility is spread among members of a group, lowering individual accountability.
What is diffusion of responsibility?
Favoring members of your own group over others.
What is group bias?
Motivation comes from personal satisfaction or purpose.
What is intrinsic motivation?
The tendency to search for information that confirms existing beliefs.
What is confirmation bias?
A team skips questioning a bad decision to keep peace instead of seeking the truth.
What is groupthink?
Process that reduces bias by asking every candidate the same questions.
What is a structured interview?
Aggression motivated by anger and intent to harm.
What is hostile aggression?
The field was meant to improve equipment and environments for safety and efficiency.
What is human factors psychology?
The tendency to conform because others are perceived as a source of accurate information.
What is informational social influence?
When people think a coworker's mistake shows their character instead of looking at workload or stress, this error is called
What is the fundamental attribution error?
The technique where people agree to a small request first, making them more likely to agree to a larger one later is called?
What is the foot-in-the-door technique?
Aggression used as a means to achieve a goal.
What is instrumental aggression?
A method for evaluating employee performance properly.
What is a performance appraisal?
The shift to more extreme views after group talks with similar people.
What is group polarization?