Supervisee
You are the PTA/OTA in a private clinic. The receptionist is away from her desk, and you are answering the phone for her. Just as you answer the phone, a client approaches you who is clearly anxious to leave. What should you do?
Hang up
Tell the client on the phone to call back later
Make the client in the clinic wait while you complete your call
Ask the client on the phone if it is all right to put her on hold
Ask the client on the phone if it is all right to put her on hold
Which of the following would you record under “Patient Care Activities” in your workload statistics?
Attending a staff meeting
Assisting with a research project
Taking a client’s blood pressure
Performing a safety check on the gym equipment
BP
You are the PTA in a private clinic. You have a client who was injured at work. His treatment is being paid by WSIB. He missed the last treatment and did not call the clinic. The physiotherapist has asked you to call the client for follow up. She will most likely ask you:
To inform the client that he has been discharged
To remind the client that his claims can be denied if his doesn’t keep his appointments
To inform the client that he has to pay out of pocket from now on
To inform the client OHIP will pay for his treatments from now on
To remind the client that his claims can be denied if his doesn’t keep his appointments
Documentation is generally more accurate
Computerized documentation generally saves time in data collection for administrative reports
The process usually costs more to implement with training of staff and supplying sufficient hardware and software
All of the above
AOB
Tim is starting his PTA fieldwork placement at a private clinic. He has written the following learning goal: “Learn more about anatomy”. What is the main problem with this learning goal?
It is too specific
It is not appropriate for the practice setting
It is too general
The supervisor will not be able to help him achieve this goal
It is too general
Which of the following is a responsibility of your fieldwork placement supervisor?
To write your learning goals
To take responsibility for your behavior
To constantly observe your performance in assigned tasks
To make sure you receive an orientation to the organization
To make sure you receive an orientation to the organization
You are the OTA working for a rehabilitation hospital. Your client, Mrs. Simpson has not been seen in occupational therapy in two days because several staff members are sick or on vacation. Mrs. Simpson’s daughter is very angry and approaches you in the hall. Which of the following statements will help diffuse the situation?
“I can see where you’re coming from.”
“Why are you so angry?”
“I’m not in charge of scheduling.”
“You don’t understand the situation.”
“I can see where you’re coming from.”
You have just been hired as a PTA/OTA by a nursing home. Which of the following should be your first priority when your start your job?
Becoming familiar with the organization’s policies and procedures
Searching for a systematic review on preventing falls in the elderly
Signing up for a course in designing exercise programs for older adults
Setting up a profile on a professional social media site such as Linked-In
Becoming familiar with the organization’s policies and procedures
You have been asked to take minutes at a staff meeting. Which of the following items should you record in your minutes?
Keep the file and make sure it is in a secure location
Put the chart into the recycling bin
Shred the chart and dispose of it
Check with the occupational therapist
Shred the chart and dispose of it
A “minor injury guideline” is used when the client’s treatment for sprains, strains or a whiplash associated disorder is being paid by:
MVA
Which of the following statements about quality improvement is true?
Quality improvement does not affect client satisfaction with PTA/OTA service
Safety is the only important dimension of healthcare quality
Reflective practice is part of quality improvement for PTA/OTAs
Employers do not expect PTA/OTAs to be involved in quality improvement
Reflective practice is part of quality improvement for PTA/OTAs
AOB