Plan
What are CommonSpirit Health's three strategic priorities?
Our people, Our excellence, and Our future
Who is responsible for ensuring key stakeholders are oriented to the NNRP program?
The program director and site coordinators work together to orient stakeholders to the program and its expectations
How many outcome measures does NNRP track?
5
Who sends the initial welcome letter to new nurse residents?
Site coordinators
How are preceptors initially selected for NNRP?
Managers complete cotter tool
Preceptors must have at least a 28 before being approved for training
Which strategic priority focuses on improving nurse retention, satisfaction, and workforce stability?
Our people
How are new nursing leaders introduced to NNRP?
Site coordinators meet with new leaders to review program expectations, processes, and resources available in the Canvas resource hub
What is NNRP's one-year retention goal?
75% of nurse residents retained at one year
Name three ways nursing leaders help new residents feel welcomed and integrated into their units?
Introducing them to their preceptors and team members
providing unit tours and safety orientation
reviewing unit expectations through the unit leader checklist
How are preceptors evaluated throughout the residency program?
Through competency validation, observations during rounding, feedback from nurse residents.
How does NNRP support Our Excellence?
By promoting competency, well-being, mentorship, and professional development
How does the program Director communicate updates to nursing leadership?
Through regular CNO and leadership meetings, sharing program progress, outcomes, and opportunities for improvement
What is the target for professional satisfaction and stakeholder satisfaction?
A score of at least 3.5 for each measure
What resources outlines the residency program's structure and requirements?
The facility specific NNRP playbook, which outlines the 52-week program and residency expectations.
How do nurse residents provide feedback about their preceptors?
residents complete a preceptor evaluation at the end of their orientation assessing their communication, role modeling, and teaching abilities
How does NNRP support Our Future?
Through residency standardization, preceptor training, and PTAP accreditation
How do nursing leaders stay informed about NNRP progress and opportunities for improvement?
Steering committee meetings
program updates
communication with site coordinators
What are the program's targets for EBP dissemination and learner competency?
80% for EBP and 80% for learner competency (80% of learners go independent on time)
How does the NNRP program help new residents build relationships and feel connected to their peers?
Get to know you activities
Hired as a cohort, connect with other residents during orientation
How does the residency program identify trends in residents who leave the program?
The program director reviews reasons for leaving, which units residents worked on, and when they left to identity patterns and opportunities for improvement
How does NNRP contribute to all three strategic priorities?
People: retention and satisfaction
Excellence: competency and mentorship
Future: standardization, preceptor development, and accreditation
How are nursing leaders involved in reviewing NNRP goals and outcomes?
Leaders review program outcomes through steering committees meetings, share feedback, and collaborate with site coordinators to identify opportunities for improvement
How are NNRP outcome results used to improve the program?
The team reviews retention, competency, and satisfaction trends, discuss opportunities, and make improvements
A resident feels overwhelmed during orientation. How can nursing leadership support them?
Meet with resident, listen to concerns, collaborate with the preceptor and site coordinator, identify learning needs, and arrange appropriate support and follow up (ISP)
How can nurse leaders respond when resident feedback identifies concerns with a preceptor?
Leaders collaborate with the site coordinator and education team to review concerns, provide coaching and feedback, and make changes when necessary to support the resident.