Theories
People
Pillars
Concepts
Fancy
100
This "best way" of doing things is still used in fast food and factories around the globe.
What is scientific management
100
Known as the father of bureaucracy, this gentleman had a profund impact on public organizatons.
Who is Max Weber
100
This pillar solidifies democracy
What is legitimacy
100
The acronym SWOT helps organizations to focus on key issues.
What are strengths, weaknesses, opportunities, threats
100
Hiring one's friends and family was popular form of favoritism before merit systems.
What is the "spoils system."
200
This "motivating" force is what provides for vacations, raises, and flex time.
What is human relations theory
200
This scientific management expert, was always on time.
Who is Frederick Taylor
200
Private sector is more challenged than public sector to execute this due to need for the "bottom line" (money).
What is equity and fairness
200
Offering incentives for work well done was a way to improve this scientific method.
What is Neo-Taylorism
200
The overarching conceptual framework for public administration according to this course.
What are the "pillars" of PA.
300
The "people's will" is truly depicted in this theory
What is public choice theory
300
This man's helping "hand" made the market place self-regulating.
Who is Adam Smith
300
Checks and balances provide oversight for this pillar.
What is accountability?
300
Pea-gravel and stopwatches were used for this moving examination.
What is time-motion studies
300
This introduced merit pay, performance pay and performance appraisals.
What is Civil Service Reform Act
400
This theory could involve self interest of two competing entities.
What is principal agent theory
400
This gentleman haphazardly contributed to the study of employee motivation when he initially intended to study the effect of light on productivity.
Who is Elton Mayo
400
As a citizen or as a senator, this pillar is crucial and reflects being "heard".
What is representation?
400
Provision, subsidy, production, and regulation are all "symphonic" tools of this entity.
What are instruments of Govt.
400
The reference to this timeframe was a "better life for all"
What is the "Golden Age of Administration"
500
This theory encourages "education" in govt.
What is elite theory
500
These two "business" men could tell administrators how to "reinvent" govt. more effectivley.
Who are Osborne and Gaebler
500
Administrator and politicians are "bound" to have get along with one another.
What is the politics administration dichotomy?
500
This acronym POSDCORB covers the classic view of administrative management.
What is Planning Organizing, Staffing, Directing, COordinating, Reporting, and Budgeting.
500
A structural hierarchical organization.
What is a bureaucracy
M
e
n
u