To accept responsibility for organizational activities and decisions.
What is Accountability
100
German sociologist who influenced social theory and research and also developed the six major principles of a bureaucracy.
Who was Max Weber
100
A set of principles and practices in public service focused on the drive to create organizations that are mission-driven, decentralized and incentive based.
What is New Public Management (NPM)
100
Administration of a government chiefly through bureaus or departments staffed with nonelected officials.
What is a bureaucracy.
100
The ability to give government jobs to party faithful.
What is the spoils system.
200
These are often in contrast with one another but one is the sole measure of how well public sector is executing their duties.
What is efficiency/effectiveness
200
Considered the father of scientific management and was obsessed with efficiency, time-motion studies and best practices.
Who was Frederick Taylor
200
Use of nongovernmental agencies to provide goods and services previously provided by government
What is privatization.
200
A policy designed to limit the actions of persons or a group to protect the general public or a substantial portion of the public.
What is regulatory policy.
200
President Clinton's program to implement ways to streamline government and improve quality and productivity.
What is the National Performance Review
300
The quality of being impartial and evenhanded in dealing with the public being served.
What is equity/fairness
300
She contributed to the emergence of Human Relations theory and was known for her studies on employee participation.
Who was Mary Parker Follett
300
Pattern in which federal and state governments are struggling for power and influence with little intergovernmental cooperation.
What is dual federalism
300
A course of action applied to decision-making that results in the greatest good for the greatest number.
What is utilitarianism.
300
The manner in which public service should be conducted that makes for openness in communication, available and clear documentation for fiscal matters so public can ensure accountability of practices.
What is "transparency"
400
Being in compliance with the law and being rightful in practices that represent the organization.
What is legitimacy
400
Known for developing the model of the two-factor theory which impacted job satisfaction.
Who was Frederick Herzberg
400
A coalition of interest groups, agency personnel, and members of congress created to exert influence on a particular policy issue.
What is and iron triangle
400
Programs that provide a specified set of benefits to those who meet certain eligibility requirements.
What is an entitlement program.
400
Describes the situation when people settle with a solution to a problem that is "good enough", according to Herbert Simon.
What is satisficing.
500
Acting on behalf of or in place of those being served.
What is representation.
500
These two gentlemen were known for the movement of "Reinventing Government" and integrating way in which public sector could be run more like a business.
Who are Osborne and Gaebler
500
The independent agency that oversees federal personnel functions.
What is the Office of Personnel Management (OPM)
500
Management based on the one "best way."
What is Scientific Management.
500
Digital interactions between a government and citizens (G2C), government and businesses/Commerce (G2B), government and employees (G2E), and also between government and governments /agencies (G2G).