Audience Analysis
Psychographic Characteristics
Listening
Credibility & Ethics
Credibility & Ethics II
100

The outward characteristics of the audience

What are demographics characteristics?

100

Statements we hold to be true

What are beliefs?

100

An active process where you are specifically making an effort to understand, process, and retain information

What is listening?

100

To paraphrase, summarize or use your own words

What are the best ways to avoid plagiarism?

100

You can’t use a paper or outline that you presented in another class a second time.

What is self-plagiarism?

200

Taking one characteristic of a group or person and making that the “totality” or sum total of what that person or group is

What is totalizing?

200

A stable positive or negative response to a person, idea, object, or policy

What is an attitude?

200

Type of informed listening needed to listen to and interpret music, theatre, or literature

What is appreciative listening?

200

A false statement of fact that damages a person's character, fame, or reputation

What is defamatory speech?

200

Stealing, sneaking, and borrowing

What are three types of plagiarism?

300

Generalizing about a group of people and assuming that because a few persons in that group have a characteristic, all of them do.

What is stereotyping?

300

Goals we strive for and what we consider important and desirable

What are values?

300

To evaluate the validity of the arguments and information and deciding whether the speaker is persuasive and whether the message should be accepted

What is a critical listening?

300

A speaker’s credibility at the beginning of or even before the speech

What is initial credibility?

300

A speaker’s credibility at the end of the speech

What is terminal credibility?

400

Examining and looking at your audience first by its demographic characteristics and then by their internal psychological traits

What is audience analysis?

400

Important deficiencies that we are motivated to fulfill

What are needs?

400

The use of a clear central idea statement, preview of the main points, connective statements, and overall summary in the conclusion to reinforce the main ideas or points of a speech; the deliberate repeating of structural aspects of speech

 What is planned redundancy?

400

A speaker’s credibility and trustworthiness (as judged by the audience members) throughout the process of the speech, which also can range from point to point in the speech

What is derived credibility?

400

A speaker’s credibility at the end of the speech

What is terminal credibility? 

500

Mixture of different types of people and demographic characteristics within a group of people

What is heterogeneous?

500

The inner characteristics of the audience; beliefs, attitudes, needs, and values

What are psychographic characteristics?

500

A tendency to search for or interpret information in a way that confirms one’s preconceptions

What is confirmation bias?

500

The act of using another person’s words or ideas without giving credit to that person

What is plagiarism?

500

The speaker shows that he/she has expertise and sound knowledge about the topic, especially through firsthand experience

What is competency?

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