Do you Know!
Isolation Sensation
PUI & Commcare
Escalations
Miscellaneous
100

This is always on during team meetings

What is camera?

100

Typical isolation period

What is 10 days?

100

Case states a close contact is having symptoms or tested positive for COVID and were NOT found on CC

What is PUI (Person Under Investigation)?

100

School, health care workers and congregate settings 

What is case investigation monitoring escalation form?

100

Keeps breaking down, no matter how many times its fixed

What is Commcare?

200

This triggers a CSS HUB??



What is; 

*No Private Bathroom/No can not clean bathroom.

*Yes CSS needs are needed. 

*No Can not Isolate privately.

200

Someone tests positive for COVID, has to remain in a separate room, away from others in the household, and if possible use a separate bathroom. 

What is isolation?

200

Case's Mom tested positive, but was not found on CC. 

What is make contact, convert to PUI, add on "case's not registered list"?

200

Contact does not have a phone number on CC

What is CT assist and fill out LN form?

300

HOW TO MANUALLY CONVERT A CONTACT TO A PUI IF THEY HAVE HAD A RECENT POSITIVE TEST  If a Contact states that they have had a recent positive COVID-19 PCR or Rapid test result within the last 2 weeks of your interview and they DO HAVE CSS NEEDS?   

What is; 

Complete the interview, and insert Great notes add the positive test information into the appropriate areas of the form, and also add the testing date, type of test and location of test in the notes as well.   

Mark Initial Disposition as: Agreed to Call and Final Disposition as: Completed Interview, then submit the file. YOU DO NOT GO AND COVERT INTO A PUI until CSS Needs are completed. 

300

Reasons to extend a contact's isolation period

What is fever within the past 72 hours, emergency symptoms such as chest pain, shortness of breath and bluish coloring of skin?

300

I put in "other" as the field for my case's school

What is Case's school is out of state, or Pre-K-12 is out of county, daycare etc.?

300

PUI who needs to be transferred to another jurisdiction (Out of Jurisdiction=OOJ)

What is: 

  1. Complete the interview with the Contact 

  2. Add a detailed note to the top of the note area of the Contact file, detailing the following: symptoms and/or positive test date and type of test; other information that will help the OOJ County understand this Contacts situation.  Also add that this Contact should be converted to a PUI immediately when the file is received in the other jurisdiction. 

  3. Copy the detailed note  

  4. Change the county to the appropriate jurisdiction but before the final transfer paste the same note from the top of the file into the OOJ Transfer note area 

  5. Transfer the Contact file OOJ 

400

Contacts who report symptoms via SMS text messages should be called by a Tracer immediately.

What is:

The Tracer must call the Contact to see if the Contact made a mistake, or if they really do have symptoms.  TRACERS MUST NOT JUST ASSUME THE TEXT MESSAGE WAS CORRECT.  TRACERS MUST CALL THE CONTACT FIRST TO SEE IF 

THE CONTACT MADE A MISTAKE, OR ACTUALLY HAS SYMPTOMS! IF THEY STATE THAT THEY HAVE SYMPTOMS, THEN FOLLOW THE PUI PROTOCOLS,  if contact has CSS NEEDS, then add great Notes and CSS will convert to PUI when completed!  

400

I was asymptomatic when I was tested and now, I have symptoms. When does isolation begin?

What is, the day your symptoms began, not when you got tested? 

400

I have to follow up with my contact everyday, how do I do that?

What is daily follow ups, mark yes on 2nd to last question on interview (does this case need daily follow up?)

400

My contact refused to participate in isolation

What is email supervisor, to be added to a refusal log


400

Pre-work before calling a Contact

What is deduplicating and searching for household members by address or last name?

500

I find the most up to date information in these places!

What is Team Supervisor's Channel, email and master protocol? 

500

I can't isolate from my 2 year old son

What is son's quarantine will begin once parent's isolation period is over? Also recommend wearing mask around son :)

500

My contact has CSS needs!

What is YES If Contact has needs: 

1. Mark "yes" for CSS 

2. Mark "High Priority 

3. Add note with specific needs, test date, test site and test type. Also include "this Contact needs to be manually converted to a PUI due to symptoms, afer needs addressed 

500

My case is is a nursing home resident

What is note the employee spoken too, ask if in the facility or hospitalized. Mark facility notification as disposition on CC. Mark last question on interview as YES (all activities complete?). Take good notes! Fill out case investigation monitoring escalation form

500

I keep testing positive! I am going to be in isolation forever!

What is Do not get tested for 90 days as case will continue to test positive for the next 90 days, not making them contagious to others, just detectable on test?

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