Who makes the PUI follow up calls after conversion?
What is the CSS team
Should a PUI be converted if they state a symptom is related to chronic illness?
What is yes! The PUI team will do a deeper dive and determine if the PUI status is right for the PUI or not.
Can PUIs opt to receive SMS text messages?
What is no, PUIs must receive follow-up phone calls.
A PUI is 17 years old and states there are no parents available to talk. Can we speak with 17 year old PUI without parental permission?
What is no!
How many attempts are made to reach PUI daily?
What are 3 rapid attempts made 3x daily
Does a negative test and no symptoms negate quarantine?
What is no (contact is still required to quarantine for full time frame based on county preferences)
How is QED determined?
Last date of exposure, but can be extended based on various factors. i.e, county preferences, test results, new or worsening symptoms, and ability to separate from positive case.
On a follow-up call a PUI states they have tested positive for Covid-19. Who will take over the case from here now that PUI is positive?
Who is the LHD or case investigation team.
What happens when PUI doesn't answer after 3 consecutive days of follow-up attempts?
What is closed as unable to reach
Can PUIs leave quarantine to go get tested while experiencing symptoms?
What is yes! A PUI can leave quarantine to be tested.
Who handles PUI has CSS needs?
What is LHD.
A PUI states that there doctor said they tested negative and no longer have to quarantine these last 2 days. Can the PUI now leave the house with a negative result?
What is no! Negative result does not mean quarantine is over.
What happens if a PUI refuses to quarantine during a follow-up call?
What is refer to LHD.
Can a PUI be converted back contact after a negative test and no new or worsening symptoms?
What is yes!
When a PUI is being transferred to a different county, which LHD handles the current CSS needs?
What is the LHD in the county the PUI is being transferred to.
During a follow-up call a PUI states they tested negative yesterday for Covid-19. However, PUI states that they have been coughing and have a bad headache since they woke up this morning. These are two new symptoms for PUI. Do we keep PUI in hub or transfer back to contact because of negative test?
What is keep PUI in PUI Hub. Because PUI has new symptoms we can not convert back to contact. We should also encourage retesting for this PUI.