Basal-IQ
A customer needs this CGM to use Basal-IQ?
What is G6?
A customer needs this CGM to use CIQ?
What is G6?
You send these as replacements when you need to replace needles/syringes individually?
What are Cartridges
These activities can cause rapid battery depletion
Name 3
What is Using more than 40 units of insulin per day, Screen timeout of 60 secs or longer, interacting with touchscreen for longer than 60 mins per day, letting alerts/alarms/reminders go unacknowledged, using Dexcom G5 or G6 mobile app, TX is in 24-hour search period, Bluetooth setting is ON and connected to Tandem mobile app
This company ships Tandem rubber doors and screen protectors
Who is USPS?
This will happen to the DELIVER LATER portion of an extended bolus if Basal-IQ suspends insulin
What is,
deliver now portion will completely deliver and the deliver later portion will be cancelled?
You cannot do this with a Temp Rate when Control-IQ is turned on
What is activate one?
This is when the Auto Off alarm go off.
What is 30 seconds after the Auto Off alert goes unacknowledged (Auto Off alert will go off after the pump has not been interacted with for the time set in the customer’s pump settings)
Battery jumps is often a symptom of this alert
What is a Power Source alert
This Company ships Tandem Products.
Who is UPS?
This is when Basal IQ will suspend insulin
What is If the 30-min predicted reading is less than 80 mg/dL, if the current reading is 70 mg/dL or less?
You can not do this with sleep activity and exercise activity at the same time?
What is have them both turned on?
You will see this alarm immediately after Button Alarm 22?
What is alarm 23A, resume pump alarm?
You will find these alerts/alarms in the history if the pump died to normal battery depletion?
What is Low Power Alerts 2 & 3 and Shutdown Alarm 12?
You cannot include these on a Pump RMA?
What are Dexcom Products?
This is one reason insulin will resume with a Basal-IQ pump if it's suspended
What is If the current CGM reading increased from the previous reading (NADIR)
-if insulin has been suspended for 2 hours in the last 2.5 hours,
-if more than 10 mins of CGM data is missing
This is 1 key differences between Basal-IQ and Control-IQ
what is ciq adjusts basal to account for high and low bgs,
delivers automatic correction bolus
can not use temp rate, exercise and sleep act., insulin duration is 5 hours,nee weight an tdi
This is when an Incomplete Bolus Alert will be triggered. This is how you prevent it.
What is If the bolus menu has not been exited after 90 seconds. Prevent this by not locking pump until it is on the home screen
This is how can you tell if the pump is having an Undefined Malfunction
What is Black screen, Pump is beeping/vibrating every 3 minutes and the LED light is flashing red every 30 s
You check here to see if the customer has Saturday Delivery available
What is the UPS website?
under Calculate Shipping Time & Cost
You see these 2 things if Basal-IQ is suspending insulin.
What is Red S next to the insulin gauge,
-bottom half of the gray diamond under the battery gauge is shaded red,
-red bar on the CGM graph
These two values must be entered to turn Control-IQ on.
What are the customer's weight and TDI
This is how you prime the tubing for air bubbles
what is 1.Go to Load > Fill Tubing > Fill on existing cartridge?
This is when will you replace a pump for Data Error Alert 4?
What is if the Personal Profile settings have been erased?
This is the zipcode Tandem Ships from.
What is 92121?