Basal-IQ
A customer needs this CGM to use Basal-IQ.
What is G6?
A customer needs this CGM to use CIQ.
What is G6?
This is how you replace needles/syringes.
What is, you must send the customer cartridges to send them needles or syringes
These activities can cause rapid battery depletion.
Name 3
What is Using more than 40 units of insulin per day, Screen timeout of 60 secs or longer, interacting with touchscreen for longer than 60 mins per day, letting alerts/alarms/reminders go unacknowledged, using Dexcom G5 or G6 mobile app, TX is in 24-hour search period, Bluetooth setting is ON and connected to Tandem mobile app?
This company ships Tandem rubber doors and screen protectors.
Who is USPS?
This will happen to the DELIVER LATER portion of an extended bolus if Basal-IQ suspends insulin.
What is,
deliver now portion will completely deliver and the deliver later portion will be cancelled?
This type of rate cannot be set when Control-IQ is turned ON?
What is Temp Rate?
This is when the Auto Off alarm go off.
What is 30 seconds after the Auto Off alert goes unacknowledged (Auto Off alert will go off after the pump has not been interacted with for the time set in the customer’s pump settings)?
Battery jumps is often a symptom of this alert.
What is a Power Source alert?
This Company ships Tandem Products.
Who is UPS?
This is when insulin will suspend with a Basal-IQ pump.
When is If the 30-min predicted reading is less than 80 mg/dL, if the current reading is 70 mg/dL or less?
This activity cannot be set when Exercise Activity is already active.
What is Sleep Activity?
You will see this alarm immediately after Button Alarm 22.
What is alarm 23A, resume pump alarm?
These alerts/alarms will be found in the history if the pump died to normal battery depletion.
What is Low Power Alerts 2 & 3 and Shutdown Alarm 12?
You can not include these on a Pump RMA.
What are Dexcom Products?
This is one of the reasons insulin will resume with a Basal-IQ pump if it's suspended.
What is If the current CGM reading increased from the previous reading (NADIR)
-if insulin has been suspended for 2 hours in the last 2.5 hours,
-if more than 10 mins of CGM data is missing
This is 1 key differences between Basal-IQ and Control-IQ.
what is ciq adjusts basal to account for high and low bgs,
delivers automatic correction bolus
can not use temp rate, exercise and sleep act., insulin duration is 5 hours,nee weight an tdi?
This will trigger an Incomplete Bolus Alert. This is how you prevent it.
What is If the bolus menu has not been exited after 90 seconds. Prevent this by not locking pump until it is on the home screen?
This is how you can tell if the pump is having an Undefined Malfunction.
What is Black screen, Pump is beeping/vibrating every 3 minutes and the LED light is flashing red every 30 s?
This is where you can check if the customer has Saturday Delivery available.
What is the UPS website?
under Calculate Shipping Time & Cost
These are 3 things you will see if Basal-IQ is suspending insulin.
What is Red S next to the insulin gauge,
-bottom half of the gray diamond under the battery gauge is shaded red,
-red bar on the CGM graph
This symbol indicates.
What is Automatic correction bolus is being delivered?
This is how you prime the tubing for air bubbles?
what is 1.Go to Load > Fill Tubing > Fill on existing cartridge?
This is when you replace a pump for Data Error Alert 4?
What is if the Personal Profile settings have been erased?
This is the zipcode Tandem Ships from.
What is 92121?