Food
Beverage
Events
PBS Knowledge
Customer Service
100

What does GF mean?

Gluten free

100

What is not included in the bar packages?


shot, Neats & doubles

100

Who closes out the event?

The manager on duty

100

What does the PBST in lanes 1-4 stand for?

Punch bowl sac town

100

Recommending higher priced items is referred to as _________

Upselling

200

Are our banquet buffets all you can eat?

no

200

What is it called when guests purchase their own drinks?

Cash bar

200

At what point do you inform the kitchen to fire back up food?

When the vessel is at 50% or 25% empty

200

What is the uniform for Activities per the look book?

PBS shirt & pants (untorn)

200

We are a team of ____?

teams
300

Are beignets included in all the sweets packages?

No

300

True or false: the new menus include soft drinks

True

300

How many hours in advance should you start setting up a buffet?

2

300

What city and state did the wood tables come from that the beetles killed

Denver, Colorado 

300

We are a _____ destination

Celebration

400

What is replacing the calabacitas

Fajita Mix

400

What is the name of the brand of wine we will be offering for banquets?

Markstone

400

What time does Arcade free play start

At the time of the event.

400

What year did punchbowl sacramento open?

2017
400

Who greets each event host at the host stand upon arrival? 

Bonus- Why?

A manager

to walkthrough the BEO, financials and hand off to lead server to ensure seamless transition and hospitality

500

Name one of the new menus

The Celebration, Winter Taco Land, Holiday Cheer 

500

What is the price point for the  following bar packages? Beer & wine, House, Call and Premium



$10, $11, $13, $15

500

How many minutes before the start time should the lead begin bringing out the food?

30 minutes before

500

What is proper call out procedure?

4 hours before your shift

send a message to your team for coverage

call the store to notify the manager on duty

send a hotschedules message to management

500

Who is the most important person for each event?

Every Guest

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