A type of mindset that means to have the ability to develop yourself through dedication and hard work.
What is growth mindset?
Refers to the informal, polite, light conversations people have when they don't know each other well.
This is the the go-to (= preferred) communication style in the tech industry across all cultures.
Semi-formal communication
Who is the richest person in the world?
Elon Musk
This type of feedback highlight strengths, weaknesses, growth opportunities, or new perspectives—providing actionable insights when possible
What is constructive feedback?
The following statements are which type of small talk starters:
"I love your new hairdo, it looks great on you!"
"Your phone case is super cute, where did you buy it?"
What is compliment + open-ended question?
Slang and overly casual language should be used in semi-formal communication.
False
which country has more pyramids than any country in the world?
The 3 point format of giving constructive feedback:
What you like
What you don’t like
What can be done about it
Name 3 things to AVOID when having small talk.
Feigned interest, Overenthusiasm, Showing signs of being uncomfortable, Divided attention, monosyllabic answers, forgetting what you are speaking out
Change this sentence to make sound less arrogant.
You must explore our open positions and apply for the exciting opportunities in our department.
I encourage you to explore our open positions and apply for the exciting opportunities in our department.
Isabella has a huge family: 20 cousins, ten aunts, and ten uncles. Each cousin has an aunt who’s not Isabella’s. How is that possible?
This aunt is Isabella’s mom.
RTF framework stands for what?
Role
Task
Format
Name 3 reasons why small talk is important in business relationships. (short response)
can help boost team morale
discover common interests and goals
create a friendly and positive environment
boosts your overall communication skills
name 3 elements of a 3 Point Email
1. Greeting
2.Main body (purpose)
3. Call to action
If you drop me, I crack. If you smile at me, I smile back. What am I?
A mirror
Explain what an AI Prompt is in one sentence.
A process of interacting is Ai system by providing specific instructions.
Which of the following is NOT a conversation characteristic?
a. Conversations are extemporaneous.
b. Conversations are locally managed.
c. Conversations are sequentially organized.
d. Conversations are linear.
Conversations are linear.
Correct this email. Hint: email lacks clarity and structure.
Hi guys,
Something happened with the server, and now we have some problems. I noticed it this morning, and it's really affecting everything. I think it's something to do with the new update we installed last night, or maybe it’s the new firewall settings? Not sure. Can anyone help with this? Maybe check the logs?
Hi Team,
We’re experiencing issues with the server. These problems are impacting our operations across the board.
Suspected Causes:
The new update we installed last night
Possible changes to the firewall settings
Could you please check the server logs to try and identify the root cause?
What is acrophobia a fear of what?
Fear of heights