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Random Reports
100

If a homeowner reaches out to you and asks for the office phone number, what number would you provide?

What is 610-438-3373!

100

You are assigned to a water loss inspection that has standing water. Name 5 things you are required to take with you.

What is a dehumidifier, extractor/shop vac, air movers, docusketch, and PPE.

100

What content items are we unable to clean?

What are textiles, electronics, jewelry, or weapons. 

100

Who do you call for equipment after 5pm?

Who is Cas. 

100

How long should air movers and dehumidifiers typically run before reassessing?


What is 2 days.

200

If the homeowner asks about reconstruction or repairs, who should you call?

Who is Lucii?

200

How often should you monitor equipment and record moisture readings?


What is every 2-3 days. 

200

What is the limit for packing a content box?

What is 5-15lbs. 

200
Where does the multi-purpose cleaner come from?

Kathrine makes the solution in big batches to be used. 

200

What is the first indicator that there may be asbestos?

What is a 9"x9"  or 12"x12" tile?

300

During an inspection, what insurances require you to call IT?

What is Allstate and Liberty Mutual

300

Name 6 insurances that we work with. 

What are:  Allstate, state farm, ASI, Erie, National General, liberty mutual, progressive, CSAA, State Auto, Farmers, and Anpac. 

300

When is it required to use the ozone machine?

What is when the contents have a strong odor.

300

Who handles the billing and collections for us?

Who is Rafiq

300

What is a Cat 3 loss?

What is a home that is contaminated by a liquid.

400

What is the on-call pattern for crew chiefs?

Kevin, Matt, Luisa, Mike

400

What equipment should you place for a 2-story home (8 rooms) that was damaged by water?

NOTE: all rooms were affected

What is:

2-3 dehumidifiers

2 air scrubbers

1 spider box

27-29 air movers

400

What should you do with 150 content items that cannot be cleaned?

What is: let the office know so that the insurance company can be notified. A separate company will need to be assigned. 
400

Who helps monitor the vehicle locations when they are in use?

Who is Syeda

400

What are the 5 key steps in the water mitigation process?

  • Inspection and Assessment: Identify the source and extent of the water damage.

  • Water Extraction: Remove standing water using pumps and vacuums.

  • Drying and Dehumidification: Employ industrial fans and dehumidifiers to dry the area.

  • Cleaning and Sanitizing: Disinfect affected areas to prevent mold and bacteria.

  • Monitoring: Regularly check moisture levels to ensure complete dryness. 

500

What are the names of the 2 new office girls?

Who are Stephanie and Alexis

500

You arrive at a home and find the basement is wet and has standing water. How many air movers and dehumidifiers can you place near the moldy steps?

What is none. 

500

If a ghost were to enter a home and spew ectoplasm, how would we begin to mitigate the damage?

First we have to perform an Exorcism to get rid of the ghost then take proper precautions and assess what was damaged.

500

Who can help you with any information regarding direct jobs?

Who is Saif. 

500

What is negative air?

What is air pressure on one side of a barrier is less than on the other side. This is achieved by using HEPA machines and containment.

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