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- Process in which a speaker conveys his/her message to a listener
- Comes from the Latin word "communicare" : to share/impart
Communication
Principles of Communication
- Communication is acquired and improved
Learned
Types of Communication
1. ?
2. ?
3. ?
Oral, Written, and Visual
Listens to a message; Processes the utterance (decoding)
Receiver
Examples of Communication and Globalization
- Mass Media
- Online shopping
- Call centers
- Social networks
Principles of Communication
- It involves exchange
Transactional
Types of Verbal Language
1. ?
2. ?
Spoken and Written
Types of Communication Based on Feedback
1. ?
2. ?
One-way and Two-way
Obstructs the understanding of a message; Types include: physical, internal, and semantic
Noise
Defined as a system of beliefs and behaviors that recognizes and respects the presence of all diverse groups in an organization or society
Muliculturalism
Principles of Communication
- It is interactive, symbolic, and purposeful
Complex
Types of Paraverbal Language
1. ?
2. ?
Prosody and Interruption or interference
Conveys a message; Organizes the utterance
Sender
Five Types of Communication
1. means communicating with oneself
2. communcation we have with other people
3. a maximum of three participants
4. refers to public speeches that we deliver in front of audiences
5. messages that are transmitted to large and widespread audiences
1. Intrapersonal communication
2. Interpersonal communication
3. Small group communication
4. Public communication
5. Mass communication
Viewing other cultures as inferior to one's own.
Ethnocentrism
Principles of Communication
- It is impossible not to communicate
Inevitable
Types of Non-verbal Language
1. ?
2. ?
3. ?
Proxemics, Haptics, and Kinesics
Idea, feeling, opinion, or belief; Verbal, non-verbal, graphic
Message
Four Functions of Communication
1. communication is so important that it is necessary for physical health
2. our sense of identity comes from the way we interact with other people
3. range of social needs we satisfy when communicating
4. communication is an important key to effectiveness in a variety of everyday settings
1. Physical needs
2. Identity needs
3. Social/Relational Needs
4. Practical/Instrumental needs
1. refers to a society that contains several cultural or ethnic groups
2. deals with the comparison of different cultures
3. describes communities in which there is a deep understanding and respect for all
1. Multicultural
2. Cross-cultural
3. Intercultural
Principles of Communication
- It impacts and influences future interactions and shapes relationships
Continuous
Types of Extraverbal Language
1. ?
2. ?
3. ?
Context, Setting, and Time
Channel
An economic concept which refers to the process by which people and goods move easily across borders
Globalization
It is defined as communication clearly, concisely, truthfully, and responsibly
Ethical Communication