REQUIREMENTS
In accordance with policy 19.15
What is Case management?
A plan to track progress and effectiveness in family preservation & foster care
What is an action/family plan
All contacts with parents including FATHERS should be clear and planned
What is Practice Guidance?
Log of contacts
What is Georgia SHINES
Documenting contacts such as mental health, babies can't wait providers, medical professionals and police
What are collateral contacts
To engage children, parents, custodians, and caregivers to establish a partnership
What is DFCS requirement?
Where in GA SHINES is HIPAA and health Ins. Info.
What is External documentation
Case manager should thoroughly assess a child's
What is safety, permanency and well-being
Following reports to track purposeful contacts:
What is Lenses, SHINES, ECEM
Deliberately dig deeper to gather information
What is Deliberate Information Gathering (DIG)
Who to call to report child abuse/neglect
What is CICC? CPS Intake Communications Center
Contact LEP/SI at lepsi@dhs.ga.gov
What is Interpretation services?
Understanding that every family has their own rituals and traditions
What is Cultural Awareness?
Form that allows CM to request Confidential information
What is an authorization from Release of Information?
Where must all visits be documented in SHINES within 72 hours
What is Contact detail page
Over 50% of the contacts should occur in this location
what is the home or where the child lives
Three words CM should keep in mind during contacts
Empathy, authenticity and transparency
Visit that help ensure child's safety but not intended to "catch parents"
What are unannounced visits
When documenting in Georgia SHINES save entries should tell a story, events and details must be included
What is a narrative
Entered documented contacts within 72 hours into what system
What is SHINES
As a best practice CM should read the case plans and documentation before making purposeful contacts
What is Review?
Engagement and partnership building should involve everyone including
What are absent parent
Purposeful contacts helps parents to assess, review and discuss safety, permanency and well-being
"If it is not noted it did not happen?"
what is Documenting Purposeful Contacts