Understanding and Clarification
This question helps to confirm details in a conversation.
Clarifying
This is the first step in resolving a disagreement
Identifying the problem
this is a common way to show interest and build rapport in a convo.
Open-ended questions
This is the main purpose of delivering a presentation
Inform
This is the first thing you should do when witnessing an emergency.
Calling 911
Name a phrase that is used to show active listening and ensure understanding.
Answers may vary
This statement focuses on expressing your feelings without blaming others
I statements
This involves expressing appreciation or approval to strengthen connections.
Giving compliments
This involves providing detailed instructions or directions.
Giving explanations
This is the term for alerting others about potential danger.
Issuing a warning
This purpose involves asking questions to make sure everyone is on the same page.
Seeking clarification
This is a method used to explore multiple solutions before deciding on one.
Brainstorming
This is the practice of sharing personal stories to create a bond.
Storytelling
This is the act of distributing data or knowledge to others.
Spreading information
This is a list of important people to contact in case of an emergency.
Emergency contact list
This involves restating what someone else said in your own words.
Paraphrasing
This strategy involves finding a solution that satisfies all parties.
Negotiation
This is the act of finding common ground in a conversation.
Finding shared interests
This tool is used in classrooms to visually display information
Google slides or canva
This involves staying calm and providing clear instructions during a crisis.
Remaining composed.
This involves stating key points to confirm comprehension.
Summarizing.
This is the ability to understand and share the feelings of another person.
Empathy
This involves actively listening and responding with understanding.
Active listening
This is a concise way of giving updates or important news
Briefing
This is the ability to react appropriately in urgent situations.
Crisis management.