Pursue Mastery Jeopardy Game!

Quality

100

Why do we prime the Ice Cream machine?

1. To force out remaining sanitizing solution.

2. To make sure finished product has proper texture/air-to-mix ratio.

Mix-to-air ratio: Priming the machine ensures that a cup of liquid icedream will produce 1.33 cups of frozen icedream by adding the correct amount of air into the product during the priming process.

When the machine is not primed, you can have a denser end product (less air in the frozen icedream) and this will negatively impact food cost.

200

Why would the breading or coater easily fall off of a cooked filet?

1. Milk wash not fully applied to every filet, reducing its effectiveness as an adhesive and causing the     coater to flake off.
2. Insufficient pressure (from hands) during breading process prevents the coater from fully sticking to the filet.  
3. Lack of tiered-basket submersion caused the coater to shear off during transfer to dump station. 
4. Leaving breaded filets in transfer pan for too long before cooking in Henny Penny.
5. Over-soaking in milk wash prevents proper coater adhesion.

300

What causes fries to not taste salty enough even though you’ve added the appropriate amount of salt to the fries?

1. Not properly distributing salt evenly or tossing fries in the warming station causes fries to taste     under-salted. 
2. A dirty salt dispenser can reduce portioning due to condensation buildup. The salt dispenser is a     smallware, ensure it is cleaned & airdried regularly! 
3. Not salting fries immediately prevents salt from sticking and melting, causing it to fall off the fries.

 

Equipment

100

Why should we clean the deadweight every day?

The deadweight valve controls pressure release at the end of the cook cycle. If not cleaned regularly, condensation and debris can build up, causing irregular pressure release, which may over-pressurize Henny’s and even potentially crack the crossbar.

200

Why would Icedream leak into the drip pan in the Ice Cream machine?

1. If the drive shaft is missing.

2. If the drive shaft seal is missing or worn.

300

Why should we never start a cooking cycle on a pressurized Henny before closing the lid?

1. At the start of each cook cycle, a locking pin secures the spindle to prevent rotation under     pressure. If the timer starts before the lid is locked, the limit stop won’t engage, creating a safety risk if the Henny opens forcefully. 
2. The locking pin could break over time. 

Safety

100

Why is a moving change fund Inc.’s recommended change fund method?

A moving change fund helps you regularly deposit large bills into the SmartSafe, reducing the cash stored in the Change Fund Safe and lowering the Operator's cash liability.

200

Why do we use Kay-5 sanitizer in the ice cream machine instead of the Quat-based sanitizer?

1. Quat sanitizer isn’t used in the ice cream machine because it clumps milk proteins instead of breaking them down. Chlorine is used instead to remove milk fat and protein residues. 
2. Taylor requires chlorine for sanitizing the machine because it effectively removes Listeria bacteria     found in milk products and makes cleaning easier.

300

Why do we use paper towels to dry hands after handwashing, rather than electric hand dryers?

1.  Paper towels remove any other contaminates from hands due to the friction of the towel.
2.  Paper towels provide a way to turn off the faucet (if it’s not automatic) which is an important last step in the Chick-fil-A hand washing procedure.
3.  Blowing air dryers tend to blow more particles around that could be lead to cross contamination in the Restaurant.