UpLink
UpLink is...
What is The name of Indiana DWD's automated self-service UI system
What buttons will you always use instead of the enter key?
What is Next or Submit
What should we never click?
What is File Voucher or to do
Where can you find a claim type?
what is under the program list
What Bank will Issue Benefit Payments ?
What is a Key Bank
How can you access UpLink?
What is Uplink core production icon in DWD desktop, then CSS, then DWD desktop username and password, enter claimants last 4 of the SSN, click LOGON and you will then see everything they see
Is this Jeopardy?
What is Why YES it is!
What does CSS stand for?
What is Claimant Self Service
What are the last 6 digit on an error code?
What is Specific numbers to claimants specific use
What State uses this program?
What is Indiana
Why are we using this program?
What is to assist with Unemployment Benefits
Where do you go to see payment details?
What is UpLink website
What can a T2 see
What is what the consumer sees
How do I fix my birthdate?
what is The date of birth must be fixed on our end
Who's account is this?
Who is the Claimant
Why do the Clients need to use this?
What is because they are requesting Unemployment!
What shows in Section B?
What is The breakdown of deductions
Which credentials do you use to access?
What is Same as DWD desktop
If you can not solve an error what will the claimant get?
What is info you can not give claimant
What is this site for?
What is It is where the claimant completes ALL steps to file.
What happens if info is entered incorrectly?
What is it will be extremely difficult for them to retrieve their information.
What shows in Section A?
What is Entitlement Calculation where you can see FPUC
How do you update your personal info?
What is click the down arrow next to your profile
How can I change my name?
What is It can only be done over the phone with DWD