Safety
All employees are responsible for complying with this program.
What is Environmental Waste program?
VAR (Acronym)
What is Valued Added Reseller?
These groups connect employees with shared characteristics, life experiences and/or interests and help foster our culture of inclusion.
What are Business Resource Groups (BRG's)?
3/29/2023 is an important date for change.
What is the date FT VI's are moving to tech mobile?
2 Alerts
What are the Smartsheet responses for ETD repeats?
Proactive program to prevent our employees from hitting stationary objects (i.e. mail box, poles, fences, etc.).
What is Roadeo program?
2 weeks of training with 1 week of mentoring
What is FTV Training requirements?
Covers policies, guidelines and rules that govern our workplace behavior. It includes summaries and links to many of the individual policies housed in Policy Central.
What is the Employee Handbook?
2 Customers
What is the average number of customers being fed from each agg switch in MTU buildings?
This goal must be met 50% of the time.
What are rescues?
Injury rate for every 100 employees.
What is WC rate?
Allows for faster speeds and symmetrical tiers positioning Charter competitively with Fiber Providers.
What is a reason to convert to High Splits
Open, honest communication between leaders and employees is a day-to-day business practice; Employees are encouraged to provide and solicit feedback, and raise concerns within Charter; and Leaders hold the responsibility for creating a work environment where employees’ input is not only welcome, but actively solicited.
What is the Open Door Policy?
ALL, All, All!
What is the criteria for an Enterprise TC to be counted towards our new MTTR SLA’s.
Automation
What's the most improved RSC Routing metric last year.
It takes 30-60 seconds to complete this type of stretching.
What is micro-stretching breaks?
TIME ZONES
What is the primary reason for different FSM Platforms?
You can manage your personal information such as your address, Paycheck, W2 using this application.
What is People Soft?
80%
What percentage of the time do we need to resolve all Enterprise TC’s within 2 hours?
The team with the highest FRC.
What is Enterprise?
22% of WC claims in 2022.
What is strain/overexertion?
State programs and Federal broadband funds.
What is the 1.9 trillion American Rescue plan for plant extension.
They are responsible for maintaining our cable plant, including node and coax maintenance, plant construction and delivering quality service to the homes and businesses of our customers
Who is Field Operations?
Large hospitality customers affect................
What is the biggest challenge affecting Enterprise Repeat and Multi-peat rates?
Ranked #4 in the country.
Who is RSC Routing and TCM?