Culture of Appreciation
What is the number 1 reason people leave their job?
they do not feel appreciated
Who's responsibility is engagement?
Everyone's- Everyone is responsible for his or her own engagement.
YOU are responsible for creating an environment in which engagement can happen.
Managers account for ___ percent of the factors leading to Employee Engagement.
70%
___ Percent of employees are engaged worldwide.
15%-Gallup measured engagement among the employed population in 142 countries.
NDCS: 21% of employees are engaged(Gallup Q12, Fall 2019). Organizations and employers worldwide face many similar challenges. Increasing engagement is vital for safe prisons, transformed lives, safe communities.
What is Q1?
I Know What is Expected of me at work.
What are the 3 key factors when giving recognitions?
Meaningful
Authentic
Motivating
What are the 3 types of employees?
Engaged
Not Engaged
Actively Disengaged
What are 3 results of an engaged workplace?
Less absenteeism
Higher Productivity
Increased Retention
For every 1 actively disengaged employee it takes ___ engaged employees to counter their actions.
4
What is Q3?
At work, I have the opportunity to do what I do best everyday.
Can you give to much recognition?
No- not if its honest and deserved
The 4 levels of employee development needs are ______, Individual Needs, Teamwork, and _______.
Basic Needs
Personal Growth
What are 3 best practices for ensuring your team understands expectations?
Conduct regular team meetings to discuss roles and how they relate to the mission.
Discuss with each employee what success looks like in their role.
Make time to continuously and routinely go over changes in expectations.
Per the State of American Workplace ____% of ALL hourly workers will leave their new job within 120 days.
50%- The faster new hires feel welcomed and prepared, the faster they contribute to the mission. Q1-Q6 is the foundation for retaining employees, managers must provided consistent and ongoing feedback.
What is Q5?
My Supervisor, or someone at work seems to care about me as a person.
When you improve the workplace culture, you improve peoples _______.
Lives.
An engaged workplace has more of an effect on individual well-being than time-off (Vacation)- Jim Harter, Ph D. Gallup's Chief Scientist
How does Gallup define engagement?
Engaged employees are involved in and enthusiastic about their work. They contribute positively to the mission.
What are 3 best practices for ensuring people feel like their opinions count?
Listen and acknowledge feedback.
Celebrate when employee generated ideas are used.
Follow up regularly with employees ideas.
On average ___% of employees are NOT clear about what they are supposed to do at work.
50%
What is Q7?
At work, my opinions seem to count.
When employee needs are met, employees become E_______ and P________ attached to their work.
Emotionally and Psychologically
Describe an actively disengaged person.
Consistently negative, against everything and everyone. Vocal about their unhappiness with their co-workers. Everyday they undermine what their engaged co-workers accomplish.
What does the manager do after a Q12 survey?
1) Identify a team performance goal.
2) Analyze Gallup Q12 survey results.
3) Select the engagement item to focus on and actions to take.
4) Review and recalibrate.
Why does it matter to have a best friend at work?
Gallup’s research indicates that friendships are vital to happiness, achievement and engagement. If you have a best friend at work, you are significantly more likely to engage your fellow team members, partners and internal customers.
What is Q10?
I have a best friend at work.