In the Core
Help, I need...
It is a Date
Mobile
100

Tab used to reset a password

What is Login?

100

Where is my contact info

What is under settings - profile

100

Friday, 3/17/23 – 9:00 p.m. PT

What is Columbia banking goes down

100

The mobile app looks like 

What is a tree in the ocean 

200

We will search by this to locate a user

What is SSN

200

External transfers require

What is a routing number and account number

200

Thursday, 3/16/23 – 2:00 p.m. PT

What is billpay goes offline 

200

The app can be downloaded from 

What is apple store or Google play store

300

Must be completed before assisting 

What is verification 

300

Loan payments can be one time or until

What is repeat forever

300

Thursday, 3/16/23 – 2:00 p.m. PT

What is cardswap goes offline

300

The app login id will be 

What is the same as online 

400

Right click and select

What is CSR assist 

400

I used to use an app to manage my debit card, now I 

What is use Umpqua Online banking 

400

Monday, 3/20/23 – 8:00 a.m. PT

What is OLB for umpqua is online 

400

I can use me face or my thumb to

what is unlock my app

500

A double click after searching will populate this useful tool

What is the user profile 

500

I need to send money to my mom ASAP, I should link...

What is Zelle

500

Monday, 3/20/23 is the day we 

What is start taking calls 

500

check, please! I can use this to deposit

What is RDC 

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