Staffing/Scheduling
Winter Launch
Core Food and Beverage Updates
Sales and Inventory
Misc
100

Starting March 1, partners will receive up to 18 weeks of PAID parental leave as birth parents and up to 12 weeks PAID for Non-birth parents. True or false?

TRUE!

100

When is Winter Launch?

January 3rd 2025

100

What core product is getting a new scoop?

Matcha

100

What pastry will be returning for winter launch? 

Vanilla Bean Danish

100

What is the last day partners can nominate a POQ?

12/31

200

How many minutes should each partner be scheduled to complete Winter Promotional Training?

30 minutes

200

What topping does the pistachio latte get? 

Salted Brown Butter Topping

200

Espresso Bar pumps will all now be...

Full Dose Pumps

200

What new food item will launch 1/3? 

Spicy Falafel Pocket

200

What single origin coffee will be coming to stores 1/3? 

Starbucks® Single-Origin Ethiopia

300

With The Craft of Connection, what are we encouraging our partners to do for our customers?

Write hand written notes on cups for customers (Sharpies!!!)

300

What new refresher beverage(s) will be launching 2/4?

Blackberry Sage Refresher/Lemonade/Midnight Drink

300

What product is getting an extended unrefrigerated shelf life after it has been diluted? 

Lemonade - Once diluted, it can be stored at ambient temperature for up to 48 hours without requiring refrigeration

300

What new reason code in the Inventory Management System (IMS) drop-down options for Mark In actions was added in December?

"Late Delivery"

  • Marking in products that have arrived past the adjustable receipt window   

  • Original receipt has already been zeroed out, received and not adjustable in IMS   

300

The limited-time "B*tchin' Sauce" must be refrigerated at all times - True or False

True, product arrives cold in cases of 24 that should be kept in a fridge at all times.

400

Partners are able to see available shifts at even more stores – no need to borrow into individual stores in districts. True or False?

True - Remember to get SM approval for any overtime and work with your SM if you need to end any borrowing associations within your district.     

400

Matcha Lattes, Matcha Lemonades and Matcha Fraps will ALL come with classic by default starting during winter launch. True or False

TRUE! All will come with full dose classic pumps, see beverage recipe cards for exact amounts.

400

The Spicy Falafel Pocket will be a vegan option for customers. true or false.

True!

400

Valentines Day customizations will not be returning during Q2. True or False

False! We will have Valentines Day Customizations launching 2/4 with the Chocolate-Covered Strawberry Crème Frappuccino and the Chocolate Hazelnut Cookie Cold Brew. True or False

400

Hourly partners will gain access to their personal pay increase statements via Partner Central on..

12/30!

these should only be viewed during individual pay conversations. Do not print or download to protect partner privacy.

500

What QRG helps Play Callers understand how key elements come together to create play recommendations?

NEW! Deploy and Lead Plays as a Play Caller - Quick Reference Guide

500

What milk will be the standard for the Core Cortado beverage?

Whole Milk

500

Due to the updated Iced Matcha Latte, the store’s Vitamix® Blender base(s) setting #4 should last how many seconds?

25. If your store's blenders do not reflect this, button reprogramming instructions are available in SCEMM – Cold Beverage Station (Vitamin® Blender > Button Reprogramming) 

 

500

What new updated tool is available for Store Managers to support our monthly business analysis routine? 

Profit and Loss Analysis Tool

500

What winter promotional drink is NO LONGER launching 1/3?

White Chocolate Cinnamon Cortado

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