Backroom
According to Replenishment Quick Note, how often should replenishment be done?
Daily
What impacts schedule ACCURACY and schedule EFFECTIVENESS?
1. Accuracy measures what a given store schedules for each position versus what is budgeted in system. Scheduling lower or higher the amount of people called for impacts accuracy
2. Effectiveness measures what was actually worked versus what is budgeted in system. Call outs have a big impact on this
What is the price point and MES device for Athletic Apparel (Nike, UA, Adidas)? Are there any exceptions for not sensoring items that fall under that price point?
$29.99+
Protected with Ink and Paddle
Excluded Folded Athletic Tees
What is paperwork expectation for services? Are there any exceptions throughout the various departments?
1. Service form filled out by team, including scope of work being completed
2. If NSPP, NSPP authorization number (begins with two letters) should be filled in under NSPP section
3. Barcode sheet attached to service form with service being completed circled or highlighted
4. Receipt attached
5. Exceptions: golf uses At Your Service that combines barcode sheet and service sheet AND paperwork not required for GLOVE STEAMS unless customer is leaving glove with us
What is the name of this PROCESS that removes merchandise not present in store from your physical inventory on hands when the reason for it is unknown?
Not known theft
Describe how footwear should be processed? Think about all merchandise that is processed in dept before answering.
1. Footwear sorted by gender, vendor, and style using tables, u boats, or other surfaces that allow you to stack and categorize properly
2. Footwear accessories removed from plastic, MESed if applicable, then sorted into waco boxes on bakers racks
3. All cardboard broken down and placed on pallet, then moved to bailer once completely done processing
4. Tags should be created for as many people who are processing, once finished, everything thrown away
What is "badging" in Legion? What is the correct amount of "badges" a teammate should have?
1. Badging indicates which departments the teammate is trained in and able to work shifts
2. There no limit, but the number should be kept as low as possible (2-3) to maximize Legion's algorithm to create an effective schedule
Which sensor is used for sports bras? Why is it used?
Footwear Ink Tags with Silver Pin
It is used because it allows the customer to try on the item properly
What is the process for Sold Hold and Delivery Assembly orders? Discuss both processes
1. Sold Hold- customer is purchasing now, but picking up later. Three receipts printed out, one for customer, one for sold hold sheet that goes in Logistics Binder, one gets attached to the item on hold along with a pink Sold/Hold sticker with all customer/merchandise details. Paperwork placed in pending section of Logistics Binder.
2. Delivery Assembly- customer is purchasing now, but the merchandise will be delivered/assembled by a third party vendor. Three receipts printed out, one for customer, one for delivery assembly paperwork in Logistics Binder, one gets attached to the item secured with green tape with customers last name and order number. Paperwork placed in pending section of Logistics Binder.
3. When items are picked up, Head Coach must verify customer information to the order, then both head coach and customer sign the forms (either sold hold or delivery assembly). Receipt and sticker or tape from the merchandise gets put onto the original paperwork. After paperwork is fully completed, it gets moved to completed section of Logistics Binder.
What are the current brands included on RFID Cycle Counts for Apparel and Footwear?
Apparel- Nike, Jordan, UA
Footwear- Nike, Jordan, UA, Hoka, On
For replenishment, how do items generate on this?
Based on items located in stock it compared to their actual on hands
How many hours are budgeted weekly for the Administrative Assistant Position?
20 hours
What is the price point and MES device for the following items License Hats, License Shirts, and Licensed Jerseys?
1. License Hats- $29.99+ pin and paddle
2. License Shirts- $29.99+ ink and paddle for Nike/UA shirts. $49.99+ ink and paddle for all other license brand shirts
3. License Jerseys- between $29.99-$99.98, it gets protected with ink tag and paddle only, $99.99+ ink and paddle and coat cable
What are the guidelines for the Black Cabinet Program?
Black Cabinet Card (Black Cabinet template printed on signage paper or Index Card) with Large Shelf Label (Option 2), there should be no scannable barcode on this.
Every item that is in display case or black cabinet must have a corresponding card. If it's a display it should be labeled as such.
Write the item model and color on card
For the new Directed Audit feature in Stock It, what triggers audits to populate on that list?
1. Items marked as NOT FOUND when doing replenishment
2. Items marked as NOT FOUND when doing shoe runner
3. Pick Declines on Omni when you select NOT FOUND
In calculating SFS and BOPS execution, which component is weighted higher, productivity or fulfillment?
Fulfillment=.64 of execution, Productivity is .36 of execution
What three things have the biggest impact on Legion creating an effective schedule with minimal "open shifts" to fill after generating?
1. Overall staffing to budget
2. Full time-Part time ratio
3. Team Availability
What is the price point and MES for cleats?
$59.99+ protected with pin and paddle. This includes all cleats that are placed on salesfloor for sale
What is the documentation requirement when sending Fed Ex to a PERSONAL name and address?
What are the two resources that should be used to verify weekly RFID apparel and footwear cycle count results? What are these used for?
1. Inventory Hub
2. Item Optix
According to Time Labor Planner, how many people are called for during the UNLOAD step for TIME?
3, FFL and two additional associates
What are the 4 resources that need to be used when scheduling SALES SUPPORT (operations) for a given week?
1. Truck Schedule
2. WFM Drivers Report
3. Staffing Guidance Report
4. Sales Prep Planning Calendar
What are the MES guidelines for the following items in Football: 1. Football Apparel 2. Football Gloves 3. Chin Straps/Sports Med 4. Football Visors
1. Pin and paddle, $39.99+
2. Ink and paddle, all price points
3. Pin and Paddle, $19.99+
4. Accessory Tag or Lanyard and paddle through top right loop of visor, all price points
To get full points for the THREE questions in OFFICE related to INVENTORY ADJUSTMENT BINDER (Not Known Theft, Known Theft, and MOS, what are the requirements?
Store has filled out logs for each of the three processes for every week for the last six months: MOS, Known Theft, Not Known. Each week's logs must be filed within that fiscal week # tab. All logs must be signed by manager.
On Daily Double Check under Omni on PDT, what merchandise populates on that report? What are stores supposed to do with merchandise on that?
1. Highest dollar/Highest Quantity pick declines
2. Check store for the listed merchandise, if it's there scan the item into Daily Double Check, if it's not there, inventory adjust it out as NOT KNOWN THEFT