Tech Stack
In Outreach, a series of touch points built to drive deeper engagement with a prospect.
What is a sequence
Jellyvision has utilized these roots to be the experts in behavior change.
What is gaming & education
Considered an indirect competitor to ALEX, this tool manages eligibility and enrollment for employee benefits.
What is a ben admin
Tools that focus only on increasing understanding and comprehension of available benefit options
What is decision Support
These 5 phone behaviors help you win with objection handling. (only need 3 of 5)
What is 1. Take a pause, 2. Slow down, 3. Talk Less, 4. Clarify with a question, 5. Validate their conners
In Salesforce, this field tells us the BDR who received credit for an SQM
What is Prospector Name?
ALEX is built on these principles that make information stick and drive behavior change.
What is behavioral science
Name two ways in which ALEX can "win" against Tango health or Flimp.
What is benefits & savings guidance, engaging experience, behavioral science, support beyond medical
The overarching tech platform a company uses to manage its workforce which may include payroll, time & attendance, etc.
What is HCM/HRIS
This is the first step you take when handling an objection.
What is listen. pause. take notes
The steps you take when a tool in the tech stack isn't working properly
What is clear you cookies, cache, and refresh?
This phrase is a short description of ALEX, Jellyvision's flagship product that guides employees through complex benefits and saving choice, year-round--helping to reduce cost for employees and the organization.
what is a benefits & savings guidance platform
The steps you take when competitors are brought up on a call.
What is 1. Acknowledge the competition, 2. Outline the benefits of that solution, 3. Spell out our differentiators, 4. Guide them through a comparison
Personalized, 1-on1 assistance to aid employees in making healthcare decisions. This may include finding doctors, comparing costs, & reviewing medical bills
What is Healthcare Advocacy "Program"
The second step you take when handling an objection, which involves acknowledging feelings, potentially asking a question, or letting them know they are not alone.
What is Validate & Empathize
In Sendoso, a way to reach your prospects who are working from home or out of the office
What is Address Confirmation?
Personalized guidance, accessible anywhere, engagement for the entire benefits package are examples of?
What is ALEX Differentiators or Unique Differentiators
This indirect threat or ben admin includes "decision support" during enrollment, chat bot, claims integration, and virtual shopping cart. However falls short on engagement, does not educate past medical, and does not offer employer branding.
What is Benefitfocus
Empyrean, Alight, BenefitFocus, Bswift all fall into what HR tech bucket?
What is Benefits Administrator
A question that you can ask when a prospect shares "we do this internally".
What is...
What do you currently do for benefits & financial education?
What resources do you offer?
What are typical questions employees have?
Etc.
In Sales Navigator, this alert notifies you a saved account has hired a new employee into a director level position or above
What is New Decision Makers?
Considered the top 4 ALEX value props for employers
What is boot benefits engagement & understanding, Drive better financial outcomes, save HR teams time, money & headaches, and Attract & retain top talent
This indirect threat or HCM/HRIS includes basic DST, side-by-side comparisons, cash flow/risk tolerance, and comes in Spanish. However falls short on engaging and personalized education, and does not educate past medical.
What is ADP
Health plan that requires those enrolled to have a primary care physician (PCP) and only allow for in-network coverage
What is HMO or Health Maintenance Organization
A question that you can ask when a prospect shares "we aren't talking about this right now".
What is...
What are you currently working on?
etc.