QA Team
What does QA stand for?
Quality Assurance
During which flow is a CIF prospect created?
N2B
What does PCMR stand for?
Phone Channel Mortgage Rep
What is the full name of this project
Real Estate Secured Lending Home Owner's Journey Digital 3.1
How to navigate to application in Branch?
Launch CLK application
which pod has the most QA's in the pod?
Collaboration
What is the minimum term of employment that Customer has to provide for mortgage application?
2 Years
T/F PCMR are NOT allowed to upload documents for a customer?
When is Go live date?
Dec 7
T/FIn CLK we cannot add another Co-borrower?
False
ow many QA resources are there in 3.1?
35
During which flow is a CIF prospect created?
Which 7 document file type extensions are allowed to be uploaded on the employee facing document hub?
PDF, JPG, JPEG, PNG, XLSX, XLS, CSV |
Name of the following people?
VP of delivery for HOJ
COO
DM
QA Manager
PM
VP - Paul Laderoute,
COO- Brian Als
DM- Mo Siddique
QA Manager- Ashish Kaur
PM - Alexandra Horne
Deal gets forwarded after submit to adjudicate(what downstream application do we have to login into?
AWS
Which QA comes from Waterloo?
Shilipi
How many Employments can a User have in a span of 2 yrs?
1 Primary
6 secondary
10 of other & Historical
Rules for determining good time to call?
Customer's business hours
No Holidays
When did this project start?
Summer 2017
What is the decision engine that provides auto approval or auto decline?
capstone
How many team members have kids?
8
Shared asset/liability. Primary owners bucket status is "Complete" and joint owners bucket status is "In Progress" what are the links that should be shown on primary owners dashboard card and joint owners card
Primary owner- Edit, Delete
Joint owner-view
What screen should the PCMR be on to accept cases from Omni-Channel?
Home tab in Salesforce
What is the release name of the code that Digital 3.1 will go into?
Godzilla
Which resource need to learn E2E including upto pending funding application status (CLK and downstream applications)
Everyone