Handbook Review
Who can use EAP?
Who do you task Special Order requests to?
AC
When do Checklists need to be worked on?
All the time
How often should Deep Cleaning be done?
ONCE A WEEK
Does our online pharmacy autoship?
Yes with 20% off
Where would you request PTO for vacation/days off?
Where do back or overstock items go?
In the back stock room!
When does the QCVC Prescription Diet course need to be done?
ASAP but latest by May 31st
On pulse through the Care Credit portal!!
DO NOT INSERT CARE CREDIT CARDS INTO CLOVER
Does our Online Pharmacy write back to pulse?
Yes it tells us when the client ordered and purchased the item
Where do you put in Time-Off Requests?
W2W
Where do refrigerated meds go once opened?
Back into the fridge
Who can sign off on checklists?
Trainers & Admins
Does Angel Fund need to be approved by an admin?
Yes or a DR if no admin is here
Do you need to be approved as a delegate to push a prescription through the online pharmacy?
Yes
If the normal employee parking spots are full where else can you park?
Ace side dumpster wall parking
Where do hospital use or wasted/expired items get logged out?
In the "Wasted Expired" pulse chart under the correct category
Do you still need to check off your own tasks if a trainer did so already?
YES
What can Angel Fund be used for?
Good prognosis cases with owners who need a little financial help
The clients home!
When can you wear the green QCVC shirts?
FRIDAYS ONLY
What all needs to be labeled on an injectable bottle once opened?
-Initials
-Date Opened
Name all of the trainers (not admins)
Julie, Celeste, Morgyn, Sam, Maddy, Kianna, Bella & Derrick
What is the Angel Fund limit? Bonus Question: Can an owner use it twice?
40% of total or up to $800 & NO! One time use only
Name 5 things that can be ordered on our online pharmacy?
Over The Counter Items
Food, Rx and otherwise
Retail items
Medications we don't carry on the shelves
Compounded Medications