Driven for Quality
What Brown Can't Do For You
Ideas and Principles
Tools and Charts
Cast Away
100

Purple Promise and ____________ go hand in hand.

What is QDM?

100

What symbol can be found in the FedEx Logo?

What is an Arrow?

100

Name 2 of the 8 FSC beliefs?

What is a: Respect, Honesty, Responsibility, Teamwork, Judgement, Courage, Impact and Innovation.

100
What contains milestones, dates, ownership- helps find opportunities in failures.
What is a Milestone Chart.
100

This actor played the main character of a FedEx employee in the movie Cast Away.

Who is Tom Hanks?

200

Name the group that meets once per month to discuss QAT’s, Innovations and Process Improvements.

What is QDM Facility Council?

200

What is the brand of the FedEx Racing car?

What is Toyota Camry?

200

What is one of the three main components of The FedEx Culture?

What is People–Service-Profit, Quality Driven Management, or The Purple Promise.

200
A diagram for identifying the amount of time spent on non-value added activities with a process.
What is a Time Value Map.
200

This volleyball brand was Chuck Nolands best friend?

What is Wilson?

300

Name 2 people the are on the 2019 QDM Facility Council.

What is Matt, Donna, Brain, Jennifer, Chris, Maria, Will, & Bobby?

300

FedEx Trade Networks was rebranded to what name?

What is FedEx Logistics?

300

A table listing key milestones to be reached as a project is implemented.

What is a Milestone Chart.

300
Going out and observing a process step by step to identify waste
What is Waste Walk.
300

In the Movie Cast Away, Chuck said the last name of his dentist was what?

What is Spalding?

400

QDM celebrated what milestone birthday this year?

What is 10 years old?

400

Who is the President and CEO of FedEx Supply Chain?

Who is Scott Temple?

400
Going out and observing a process step by step to identify waste- activities and resource usage that do not add or enable value.
What is a Waste Walk.
400
A written document describing what data and information will be gathered and how measure ments will be made. Also referred to as a Data Gathering Plan.
What is a Data Collection Plan.
400
Team achieves task accomplishment.
What is Performing
500

Investigate and dig for root causes and base decisions on facts and data.

What is Be Scientific?

500

FedEx Supply Chain Corporate Headquarters is moving to what city?

What is Memphis?

500
What helps to build and maintain an organized, safe, and high-performance way of working through five key actions: Sort, Simplify, Shine, Standardize, and Sustain- plus one that always comes first, Safety.
What is a 5S+1.
500
Stands for Supplier, Input Process, Output and Customer.
What is a SIPOC.
500
Recognize the task is different from what they originally thought and may apperar more difficult. Resist methods beyond comfort zone. Conflict often arises.
What is Storming.
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